Find below the customer service details of Xbox India. Besides contact details, the page also offers a brief overview of the gaming console.
Head Office
10th Floor, Tower B & C,
DLF Building No.5 (Epitome),
Cyber City, DLF Phase III,
Gurgaon, 122002
Customer Service
Phone: 1800 102 1100
Phone: 1800 111 100
Web: Support
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About Xbox
Microsoft is a brand that needs no introduction. It has made such an impactful mark on the world that the name has become synonymous with personal computing. When it came to gaming, the prospect was no different. On November 21st, 2001, Microsoft launched its very own video gaming brand known as Xbox. The consoles under the brand has enjoyed tremendous success since its introduction. Apart from consoles, Xbox sells a wide range of gaming applications, content streaming services, and a multiplayer gaming service called Xbox Live. The studio is responsible for developing and publishing games for Microsoft Windows and thus Xbox. The first gaming console sold around 24 million units by May 2006. Microsoft launched the second console by the name Xbox 360 in the year 2005. By June 2014, 84 million Xbox 360’s was sold. This was a huge leap from the first console in terms of sales. While the first and second consoles were targeted majorly in the US market, the third console was launched in 21 countries across the world. Xbox series X and Series S were fourth and fifth consoles launched by the company. Launched in November 2020, both the consoles were fairly successful.
Microsoft sees Xbox not as a gaming console but as a brand that offers a holistic gaming experience, as evident from their launch of Xbox Live. Xbox Live enables users or players to connect to multiple Xbox-enabled devices, engage with friends and the Xbox community and play multiplayer games. Microsoft has even launched Xbox Live Marketplace (XBLM) which allows members to purchase and download game trailers, game demos, Xbox Arcade games and Live Indie games. You can also play games on-demand and download dashboard themes. Microsoft has ensured the extended use of Xbox gaming consoles by launching companion applications such as Xbox SmartGlass. This potentially allowed the users to use their mobile phones as a second screen or remote control. Xbox SmartGlass is an application for Xbox 360 and is available for Windows 8, Windows 10, Windows Phone, iOS and Android. To ensure a non-hostile and friendly environment in online gaming, Microsoft even released a content filtering application which allowed users to report any non-conducive behaviour.
To purchase consoles, games or other accessories, one can simply visit the Xbox India website. You can create your Xbox ID on the website and enjoy shopping and managing subscriptions. Game lovers can browse the full catalogue of all Xbox console games online. Popular titles include Hitman, Call of Duty, Grand Theft, Assassin’s Creed, FIFA, and Tomb Raider. Get the Xbox Game Pass to enjoy all benefits of Xbox Live Gold, over 100 high-quality games and EA Play membership. The subscription is available for both PC and console. The website has a Help section with resources on a wide range of topics. Customers can also find a chatbot which is programmed for fast responses. Additionally, you can also chat with their customer service or request a call back.Â
