Contact of World of Books customer service (phone, email)

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Contact World of Books: Find below customer service details of, including phone and email. Besides contact details, the page also offers a brief overview of the company. Reach the customer service below for support, complaints or feedback.

Head Office
Mulberry House
Woods Way
West Sussex
BN12 4QY
United Kingdom

Customer Service
Phone: 01903 507 544
Email: [email protected]

About World of Books
World of Books is a UK-based retailer of books. Founded in 2005, World of Books is today the country’s leading online retailer of second hand books. The business model is unique in a way that it recycles books on behalf of charities. The bookseller is headquartered in West Sussex, England.

The inventory includes some 2 million items. Apparently, the company recycles over 4 million books each month. It’s books are sold across Amazon, AbeBooks and eBay. On the website, you can shop using Visa, MasterCard or PayPal. Book categories found include Biography, Children’s Books, Computing, Finance, Health, Fiction, Law, Lifestyle, Literature, Medicine and Technology.

All books are shipped within 2 working days. During checkout, you can opt for standard or priority shipping. World of Books offers a 30 day return policy. For more information or queries on payment, refund, cancellation, or others, reach the World of Books customer service.

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  1. Ordered 2 books for my daughter. 1 sold to me for double the price the book was marked at. Both small books when I was expecting full size paperback. Customer service had the cheek to lie and tell me the books I received are the only format the books come in. Returned for a full refund, book then sent back to me again. Appalling customer service all round.

  2. david Bardell Reply

    I am dissapointed that the item I ordered has still not arrived, 10 days into order.I have now resorted to phoning customer service only to find this is an an answering machine. I await a satisfactory outcome.

  3. I ordered a book for my daughter the wrong one arrived and she started crying, she was really upset. I want a refund and the right book please

  4. I ordered a footloose double movie collection of footloose and the new footloose i recieved them in the mail today i opened them to watch them and neither play they say they cant be previewed I want this fixed im very disappointed this was a christmas gift and they might as well be drink coasters. Plrase sent replacement tjat i can watch in the United States or refund mony and send a stamped envelope i will return your unwatchable drink coasters.

  5. martin kent Reply

    hi,I need to send back to you a vinyl lp which was wrongly purchased for me for Christmas. the sku number is vinyl 1515062902hmb, is the return address mulberry house, woods way, goring by sea, west sussex,bn12 4qy, please can you let me know so I can return it to you soon, the purchasers name is rob McTaggart but I will be sending it back, many thanks, martin kent.

  6. Helen Peel Reply

    I ordered and received Tao Te Ching in book form this week. The colours in this reprint were extremely poor. I would like this copy to be replaced.

  7. Elaine Waddoups Reply

    I ordered 2 sudoku for kids books. They were stated to be in very good condition. One had pencilled in answers that I can erase but the other book is covered in biro and is only fit for the bin.I would like a replacement or refund for the second book. If you send a pre-paid label I will return it to you.

    Very disappointed!

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