Contact WooCommerce: Find below customer service details of WooCommerce.com, including phone and email. Besides contact details, the page also offers a brief overview of the company. Reach the customer service below for support, complaints or feedback.
Head Office
60 29th Street #343
San Francisco, CA 94110
United States
Customer Service
Email: support@woocommerce.com
____
About WooCommerce
WooCommerce is a popular ecommerce plugin for WordPress websites. The open source plugin was first launched in 2011. Developed and managed by Automattic, WooCommerce makes it easy for setting up ecommerce websites with payment gateway and other features. The plugin has been downloaded and installed more than 41 million times. Apparently it powers some 30% of all online stores.
The platform is highly customizable. Users have access to hundreds of free and paid themes and extensions. All you need to run WooCommerce is a WordPress-based site. The open source platform makes selling of physical products and digital downloads incredibly effortless. WooCommerce today powers more than 2 million active stores.
Store owners can change the look of the storefront with a wide array of themes. Besides the countless themes, WooCommerce makes it easy for users to edit any part of their site, publish content, use shortcodes to embed products, show customer feedback, set currency and measurement units, product sorting and filtering, add unlimited products and unlimited images.
Users can also use WooCommerce to sell affiliate products, import and export products, accept payments via credit cards, PayPal or Cash on Delivery. Additionally, you can specify shipping rates and options, show taxes, offer one-click refunds, edit stocks manually, track inventory, send notifications to customers and view recent sales and refunds.
WooCommerce’s extensions directory will give you access to some of the best premium and free extensions. There are extensions available for enhancements, marketing, payments, shipping and subscriptions. Premium themes and plugins can be purchased using major credit cards. WooCommerce has a 30 day money back guarantee as well. Request for refund can be made by signing into your account.
If you have just started with WooCommerce, there are a number of resources on Documentation and Videos sections to help with installation and customization of the open source platform. Existing customers can also submit a ticket for sales or technical queries. For more information or queries on payment, refund, cancellation, or others, reach the WooCommerce support.