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Contact of Wegmans store customer service

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Contact Wegmans: Find below customer service details of Wegmans, including phone and email. Besides contact details, the page also offers an overview of the supermarket chain and its services. Reach the Wegmans customer service below for queries, complaints or feedback.

Wegmans Head Office
Wegmans Food Markets, Inc.
100 Wegmans Market St
Rochester, NY 14624
United States

Wegmans Customer Service
Phone: 1-800-WEGMANS
Phone: 1-800-8500-4760
Phone: 1-800-848-1555 (Shoppers Club)
Email: [email protected] (Shoppers Club)
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About Wegmans Food Markets
wegmansWegmans is a supermarket chain founded by John and Walter Wegman in the year 1916. Headquartered in Rochester, New York, the company today operates close to 90 stores and employs more than 50,000. Consumer Reports ranked Wegmans as the top large US grocery chain in 2012 and 2014. It also was ranked #4 on Fortune magazine’s 2016 list of the 100 Best Companies to Work. The family-owned company had sales of $7.9 billion in 2015.

A majority of Wegmans’ stores are found in New York (46). The other cities where the brand is found include Pennsylvania, New Jersey, Virginia, Maryland and Massachusetts. An average Wegmans store runs 75,000 to 140,000 square feet in size. It also offers up to 70,000 products. Additionally, customers will find a cafe, pizza shop, bakery, floral shop and pharmacy at many of the stores.

Locate a Wegmans store nearest to your address here. Customers can visit the website to find the different items and the stores selling the same. Items can be filtered by brand or department such as Baby, Bakery, Beverages, Cosmetics, Dairy, Deli, Frozen Foods, Grocery, International Foods, Kosher, Personal Care, Meat, Nature’s Marketplace, Pet Food, Seafood, among others. Look for the Sale section to find some of the newest and hottest offers and discounts.

Purchases at Wegmans stores can be made using cash; coupons; gift cards; Visa, MasterCard, American Express or Discover credit/debit cards. If you are unhappy with the quality of your product, you can return same to claim a refund. Refund will be made in the same form as payment was made. Also, if not carrying a receipt, store credit will be given in the form of a Wegmans Gift Card.

Sign up for Shoppers Club membership to enjoy great savings, receive coupons & mailings, create & share shopping lists online, among other benefits. For more information or queries on store locations, payment, cancellation, or others queries, each the Wegmans customer service via phone or email.

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2 Comments

  1. Elizabeth Henderson Reply

    I recently called in an order for a couple of subs. I usually come in the store and order in line but someone else was picking up the order. My family and i love Wegmans subs but this time they got the order wrong. One of the breads were not right and ended up throwing half sub out.

  2. I was in Wegmans in Jamestown,NY on last Sunday afternoon. I saw 3 younger people with no mask! As an older customer I was very upset. Is there anybody who is monitoring this? I wanted to say something to them but do not think it is my place. Also so people walking in not wiping carts or using hand sanitizer. This is not over and I feel like stores are getting lax.

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