Contact VRBO: Find below customer service details of VRBO, including phone and email. Besides contact details, the page also offers an overview of the vacation rental company and its services. Reach the VRBO customer service below for queries, complaints or feedback.
VRBO Head Office
333 108th Ave N.E. Bellevue,
WA 98004, United States
VRBO Customer Service
Phone: 1-877-202-4291 (general)
Phone: 1-877-226-3657 (listing property)
VRBO is a vacation rental platform, part of the HomeAway family. Guests can search for over 265,000 properties in the US, Europe and around the world. The properties come with its own kitchen, dining space, among other luxury amenities. One can also narrow search results by lodging choices such as apartments, lake houses, farm houses, beachfront condos, houseboats, among others. The VRBO website has over 1 million listings, reaching more than 44 million travelers each month.
VRBO has a strong network connecting major countries that include the US, France, Brazil, Australia, Germany, England, Canada, Mexico, Spain and Italy. Payment methods include credit card, bank to bank transfer, personal check, e-check and PayPal. After a property has been booked, the owner has 24 hours to accept or deny. Only after acceptance will a card be charged and email confirmation on same sent to the registered email. Travelers have their payment 100% guaranteed against internet fraud for up to $10,000. The cancellation and refund policies will be based on the agreement signed with the owner. VRBO however does offer a Cancellation Protection policy that protects non-refundable trip costs in case of a cancellation. It protects your insured trip cost and offers reimbursement if the trip is cancelled due to sickness or injury. For more information or queries on payment, refund, cancellation, property listing, or others, reach the VRBO customer service via phone or email.