Contact VIPKid: Find below customer service details of VIPKid, including phone and email. Besides contact details, the page also offers a brief overview of the education company.
Head Office
23 Doufuchi Hutong,
Hongenguan Building
Beijing, China
Customer Service
Phone: 95753 / 1010-1613
Email: [email protected]
Email: [email protected] (for teachers)
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About VIPKid
VIPKid is a Chinese education technology company founded by entrepreneur Cindy Mi in 2013. VIPKid operates a successful platform connecting English language learners with tutors in the United States or Canada. One of the fastest growing startups in the country, the company manages operations from 9 offices, with headquartered located at Beijing, China. It competes with other brands such as 51Talk and DaDa English.
For some facts, the platform boasts of close to 70,000 teachers in the US. There are more than 500,000 paid students taking advantage of the resources and skilled teachers. It provides online educations solutions for students in pre-K through 12th grade. The award winning company partners with Houghton Mifflin Harcourt, Oxford University Press and National Geographic Learning for its content.
To begin, users can register on the platform with a trial class and can schedule an appointment for a trial with a tutor. Upon confirmation, enter an online classroom and explore the course. You will get professional support from tutors to help solve problems. VIPKid will help parents tailor make a study plan. The support staff will also help choose a suitable foreign tutor. You can track your child’s performance online.
There is a software available for Windows, Android and iOS for accessing the curriculum, an audio bookstore, children’s songs and video content. The focus on the children’s language involves all aspects, including building vocabulary, grammar, listening and speaking. Payment for courses can be done online using major credit cards or Internet banking. If you are not happy with the quality of learning, you can apply for a refund within 30 days from the start of course. Do browse the Help section for related queries.
If you want to register as an English teacher, do submit your details through the form on the website. All teachers go through a strict screening, including basic interview and background check. Teach at the comfort of your place and time. The website claims teachers can earn up to $22/hr plus referrals and incentives. For complaints or queries on courses, registration, cancellation, refund, career, or others, reach the VIPKid support.
