Contact Urban Decay: Find below customer service details of Urban Decay Cosmetics, including phone and email. Besides contact details, the page also offers a brief overview of the company. Reach the customer service below for support, complaints or feedback.
Head Office
Urban Decay Cosmetics
833 West 16th Street
Newport Beach, CA 92663
United States
Customer Service
Phone: 1-800-784-8722
Email: nil
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About Urban Decay Cosmetics
Urban Decay is an American cosmetics company founded in 1996. Founded by Wende Zomnir, Urban Decay is a growing make-up brand offering trend-setting cosmetics like eye shadow, eyeliner, lip plumper, among others. Products can be purchased at official Urban Decay stores, Sephora, Ulta, Macy’s and other popular retailers. On the website, you can locate a store nearest to your address where you can test and purchase. Urban Decay products are sold across US, UK, Australia, Canada, France, Germany, Malaysia, Mexico, Netherlands, Russia, Qatar, Saudi Arabia, Singapore, Spain, Thailand and UAE.
Sign up on the website to receive emails on new products, exclusive offers and more. Urban Decay also operates an ecommerce channel allowing shoppers to purchase cosmetics and beauty products on the website. The What’s New section has those items that are new and trending. The Sale section lists those products available on discounts. Product categories found on the site include eyeshadow, eyeliner, mascara, brows, pep spray, primer, highlighter, concealer, foundation, blush/bronzer, lipstock, and lip gloss. Also find palettes, makeup brushes and tools.
On each product page, you have detailed description, videos, high quality images, price and reviews. Purchases can be made using Visa, Mastercard, Discover and American Express cards. Shipping options are revealed during checkout. You can opt for standard or expedited shipping for faster delivery. The standard shipping takes 3-5 business days. You can track status of your delivery by signing into your account. As for returns, Urban Decay has a 45 day return policy. All returns will be credited in the original form of payment.
Register for a UD account to receive points with every purchase, free shipping, advance access to offers, and early notifications about new products. Sign up for UD Reloaded to automatically re-order your favourites, shipped freely along with two deluxe samples. You can sign into account any time to change delivery frequency, order date or product quantity. You can view your future orders in the ‘Upcoming Orders’ tab. Purchase Urban Decay gift cards for those special occasions. The virtual gift cards can be redeemed for shipping online. For more information or queries on store locations, payment, cancellation, shipping, or others, reach the Urban Decay support.
