Contact Urban Armor Gear: Find below customer service details of Urban Armor Gear. Besides contact details, the page provides a brief overview of the smartphone case manufacturer and its services. Reach the customer service below for queries, complaints or feedback.
Head Office
Urban Armor Gear Inc.
28202 Cabot Road, Suite 300
Laguna Niguel, CA 92677
United States
Customer Service
Phone: +44 858539003
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About Urban Armor Gear
Urban Armor Gear is a popular brand focused on manufacturing and selling protective cases for smartphones and tablets. Brands for which cases are designed and sold include Apple (iPhones, Macbooks, iPads), Samsung, Microsoft, LG, HTC and Motorola. The protective cases offer 360 degree protection and has a low profile design. It is also drop-tested to ensure it can withstand tough environmental conditions.
To locate a UAG store nearest to your address click here. Products can also be purchased on the UAG website using Visa, Mastercard, American Express, Discover card and Paypal. Products are shipped within 72 hours of purchase. Products purchased online can be exchanged or returned within 30 days of purchase. Urban Armor Gear smartphone cases and screen shields come with a warranty of 1 year. For more information or queries on store locations, payment, refund, cancellation, warranty, or others, reach the Urban Armor Gear customer service.
I just purchased the Metropolis Series iPad Pro 11″ Case (2nd Gen, 2020) – Black / Metropolis, paid extra for immediate delivery. UPS delivered today and “we” found the box had been opened and my product stolen. I can’t reach anyone to talk to about my missing product. All I get is a redirect to a pay site.
Order #894117. Was told the case was military grade, dropped it from my chair onto the floor hitting the extra heavy duty corner, less then 3 feet and the corner cracked. Case is the worst I have ever bought, customer service is horrible, can not call any one, but get emails claiming they do not cover the damage to the phone.
I bought a case for my new iPad Pro recently from Amazon. It is better than I thought it would be. It is great. I have a suggestion all of your cases that I hope that will make them better than they are now. You have provided a spot for the Apple Pencil and that is good, but I would like to see if you could put some way to attach a stylus. That would make it most handy.
I would just like to applaud UAG for the fantastic products that they manufacture. My husband is a farmer and his Huawei phone had one of the UAG covers. Today his phone was dropped in a run away fire. The fire went over his phone and was left on the land for about 3 hours. Upon searching for the phone we discovered it. To our amazement the cover was melted but the phone has absolutely no damage due to the exceptional quality of this cover. Thank you
I purchased a USG screen protector for my new iPhone XR. Unfortunately UAG sent the wrong size (XS Max). I did not discover this until two weeks later when I went to install it. I tried calling but couldn’t find a phone num and put it aside for a time. However, apparently UAG likes the “robot service” model for its business — send us an email and we’ll respond to it when we get around to it. Too bad: now I’m past their 30 return policy. I’ll buy another screen protector but this time one with better price AND better service. Disappointed.
Hi my names Cian Matthews and I bought a Samsung galaxy s6 cobalt composite case with screen protector. I was just wondering what the estimated delivery time for the products I’ve bought is. If you could get back to me sooner rather than later it’d would be much obliged. Thank you
. Cian Matthews