Contact TVC-Mall: Find below customer service details of TVC-Mall, China, including phone and email. Besides contact details, the page also offers a brief overview of the company. Reach the customer service below for support, complaints or feedback.
Head Office
9/F, Shenzhou Building,
Bei Er Road 2, BanTian Avenue,
Longgang District, Shenzhen,
Guangdong, China 518000
Customer Service
Phone: +86-755-28416521
Email: kim@@tvc-mall.com
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About TVC-Mall
TVC-Mall is a Chinese ecommerce company founded in 2008. The company primarily deals with replacement parts and accessories for smartphones, tablets and other consumer electronics. TVC-Mall states it’s core values consist of “teamwork, vision and creativity”, exactly what TVC stands for. It aims to be the world’s leading supplier of device parts and accessories. The platform caters to both retail and wholesale customers. Not just wholesale customers, there are also resellers and drop shippers that benefit from the affordable pricing. The ISO-9001 certified company is also proficient in ODM and OEM operation. TVC-Mall is headquartered at Shenzhen, Guangdong, China
There is no minimum required quantity while shopping on TVC-Mall. Apparently, there are more than 40,000 items to choose from the catalog. Most orders ship within 24-72 hours. You can search products by keyword, brand or by exploring the categories. Product categories found include smartphone cases, phone batteries, phone chargers, tempered glass, screen protectors, bluetooth headsets, corded headsets, speakers, selfie sticks, tripods, lens attachments, power banks, smart watch accessories, cameras, camcorders, smart wristbands, projectors, audio players, card readers, memory cards, headphone accessories, computer peripherals, wireless routers, memory cards, laptop adapters, keyboard covers, laptop skins, network tools, home appliances, toys, sporting goods, tool sets, among others.
Shoppers can filter products by price, color, size and other parameters. On each product page, shoppers will find detailed description, the device the item is compatible with and packaging information. There are also reviews and high quality pictures to help shoppers assess their decision. Explore the New Arrivals and Bestselling section to keep track of hot and trending items. The Bulkbuying section displays items that are available in bulk with economical pricing. Head to the Clearance section for deep discounts and bargains. As for the brands you can find on TVC-Mall, you have Belkin, Commlite, Copozz, Cotier, DJI, Godox, Fshang, Floveme, Huawei, IVSO, Joyroom, Lenovo, Mocolo, NXE, Pepkoo, Orico, Pudini, Shengo, Xiaomi, Vorson, Yellowknife, Uhappy, Tscase, to name a few.
Purchases on the platform can be done using PayPal, credit card, net banking and digital wallets. Shoppers can pay in currencies like USD, Australia Dollar, INR, Swiss Franc, Euro, Pound, Malaysian Ringgit, and Russian Ruble. TVC-Mall ships products using UPS, DHL, EMS, Swiss Post and HongKong Post. Shipping time depends on the availability and destination. UPS and DHL on an average takes 3-6 days. You can track the shipping by signing into your account. There might be taxes according to the rules and restrictions based on the user’s country. You might also have to bear any custom charges when importing goods.
Note that shoppers on TVC-Mall enjoy a 14-day return policy. Products must be returned in its original condition, without scratches or misuse. The refund will be processed within 3 days. Also, most products carry a one year warranty. The spare parts might only come with seven day warranty. Registered users enjoy TVC Points for purchases on the website. The points can be earned and redeemed for purchases on the platform. Have a drop shipping business? Partner with TVC-Mall to promote more than 10,000 products at lowest prices. You can generate a steady income without managing an inventory, going through the hassles of shipping or others. For more information or queries on payment, refund, shipping, cancellation, warranty or others, reach the TVC-Mall support.
