Contact of Toni&Guy customer service (phone, email)

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Find below customer service details of Toni&Guy. Besides contact details, the page also offers a brief overview of the company.

Head Office
58-60 Stamford Street,
London SE1 9LX

Phone: +44 (0)20 7921 9000
Phone: +44 (0)1753 612 090 (salon queries or online orders)
Phone: 1-800-256-9391 (US support)
Email: [email protected] (UK support)
Email: [email protected] (US support)

About Toni&Guy
Toni&Guy is an international chain of hairdressing salons founded by brothers Toni Mascolo and Guy Mascolo in 1963. The British salon chain is headquartered at London, England. Part of Unilever, the award-winning hair dressing brand operates more than 475 salons across 48 countries. Toni&Guy began in the US with the launch of its first store in Dallas, Texas in 1985. Besides the salon business, the company is widely popular for its hair care and styling products that are sold globally. The hair products include shampoos, conditioners, and styling products.

You can visit the official website here to locate a Toni&Guy salon nearest to your address. A large number of the salons are operated by franchise owners. Locate a salon by country, city or pin code. Toni&Guy has presence in the UK, US, Australia, Singapore, India, Ireland, Canada, Germany, France, China, Italy, Indonesia, UAE, Malaysia, among other regions. Services you can look for include haircuts, colour menu, keratin smoothing treatment, dry styling, men’s grooming, hair extensions, hair treatments, manicures, pedicures, to name a few. For those who frequent Toni&Guy’s, you can now shop the collection of cosmetic and haircare products on the official shop.

On the Toni&Guy Shop, you can explore products by category, brand or keyword. While the New section has all the latest in the catalog, head to the Offers section for clearance and sale items. Under haircare, you have brands like Label.M, Baxter of California, Color Wow, Hairbond, Mycurl, Kasho, Kerastase, L’Oreal Professionnel, Moroccanoil, Nioxin, Serioxyl, GHD, Redken, Sebastian, and Wella. You can shop for hair accessories, brushes, hair pins, clippers, trimmers and tools for salons. You also have hair tools with Toni&Guy brand. The range includes straighteners, rollers, dryers, and curlers. On each product page you have a brief overview, along with top features. There are also reviews, photos and videos that accompany the listing. The eshop also has a number of useful resources and tips for hair styling.

Currently, the eshop operates for pincodes across the UK and US. For locations in the UK, you have both standard and express shipping delivery services. Toni&Guy uses Royal Mail for delivery and can be tracked online. Purchases on the website can be done using Visa, MasterCard, and Discover cards. International delivery as well is possible and can take 2-7 business days. Do check the regions available during checkout. If not happy with the product, Toni&Guy accepts return within 14 days for full refund. More details are published under the FAQ section.

If you regularly frequent at one of the Toni&Guy salons, register for Toni&Guy Rewards to earn points on every purchase. Points can be deemed against hair care products, treatments and services. Members also receive exclusive offers and discounts. For complaints or queries on store locations, cancellation, refund, career, or others, reach the Toni&Guy support.

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