Contact of The Honest Company customer service

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Find below customer service details of The Honest Company, including phone and email. Besides contact details, the page also offers a brief overview of the company.

Head Office
The Honest Company, Inc
12130 Millennium #500
Los Angeles, CA 90094-2946
United States

Customer Service
Phone: 1 888 862 8818
Email: [email protected]

About The Honest Company
The Honest Company is a consumer goods company founded by successful actress Jessica Alba. Launched in 2012, Honest offers a variety of eco-friendly and safe baby, home and beauty products. Headquartered at Los Angeles, California, the wellness brand is valued today at more than $1.5 billion. Honest claims its on a mission to create safe and effective products for families.

Ingredients used in Honest products are carefully selected. Honest claims it has a list of over 2,500 chemicals and materials that it does not use on any of its products. Products also undergo rigorous standards of safety at its own labs before they go for production. Honest catalog currently include diapers, wipes, lotion, conditioners, feeding products, skincare products, makeup, haircare, cleansers, baby laundry, dish soap and multi-surface cleaners. Many of these products can be shopped at Target, Walmart or Kroger stores across US and Canada. You can use the store locator on the website to locate a nearest Honest outlet.

Internet shoppers can explore the ecatalog and add their favourite items to cart. You can shop for skincare and baby products by category or using a keyword. The homepage features some of the bestsellers. There are also promotions available with massive discounts. Filter products on the website by category, solution, and price. The Honest product page will show if the item is available in stock. The page also has information on the usage and ingredients. There are also pictures showing the product and packaging.

Have a special occasion coming? You can purchase a Honest gift card for an amount of your choice. The egift card can be sent through email to friends and family. The gift card can be used during checkout on the website. Other forms of payment Honest accepts include Visa, MasterCard, American Express and PayPal. Orders over $50 value are shipped for free. Currently, Honest ships to all 50 US states and addresses across Canada. Like on other ecommerce portals, you also can expedite the order by choosing express shipping. All orders ship within 1 to 3 business days. The ground shipping to US can take 3-8 business days for delivery.

If you love Honest, the company offers a subscription service through which you will automatically receive Honest bestsellers at your address. Simply choose your favourites, subscribe to auto-delivery and save on every product. You can choose ship date and delivery frequency that is most convenient to you.

All shoppers enjoy 90 days return policy on the website. Refunds will be processed in the original form of payment. You can cancel and request for return by accessing the Order History on your account. Note that refunds can take up to 10 days. For complaints or queries on store locations, payment, cancellation, refund, or others, reach the Honest support.

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