Contact The Brick: Find below customer service details of The Brick, Canada, including phone and email. Besides contact details, the page also offers a brief overview of the Canadian retailer. Reach the customer service below for support, complaints or feedback.
16930 114 Avenue NW,
Edmonton, AB T5M 3S2
Phone: 1-888-933-8786 (assembly team)
Phone: 1-866-508-7766 (complaints)
Email: [email protected]
About The Brick
The Brick is a retailer of furniture with more than 230 stores across Canada. Established in the year 1971, The Brick is owned and operated by Leon’s. It not only sells high quality furniture, but also appliances and home electronics. Founded by Bill Comrie, The Brick network includes stores operated by the company and also those operating as franchise. The stores are mostly located around Alberta, British Columbia, Ontario, Quebec, New Brunswick, Mantioba, Prince Edward Island, Nova Scotia and the Northwest Territories. Headquartered at Edmonton, Alberta, The Brick’s subsidiaries include The Brick Mattress Store, The Brick Super Store and The Brick Outlet. Other associate brands include First Oceans, MidNorthern Appliance, and TransGlobal Service.
Locate nearest outlet to your address using the Store Locator on The Brick website. Most stores are open from 9am to 9pm. The details on the website will show you the address along with timings. Additionally, explore the catalog online and know all the products you can find at the stores. Subscribe to newsletter to keep track of new launches, discounts and much more. Enjoy Internet shopping? Head to the estore where you can purchase from a wide range of categories. You can look up for products by keyword, brand or through the categories. The main categories include sofas, chairs, dining sets, beds, TV stands, office furniture, mattresses, refrigerators, microwaves, dishwashers, air conditioners, small appliances, decor and accessories, among others.
Love discounts? The Sale section is just for you. Shoppers will find discounts from 30% to 50% off retail price. You can find tempting deals on sofas, recliners, beds and much more. On each product page, you have detailed description, along with price, specifications and high quality pictures showing the product from different angles. Purchases on the website can be made using Visa, MasterCard and Discover cards. There are multiple shipping options revealed during checkout. The cost and timeframe depends on the item and shipping method. If you received a damaged or defective product, reach The Brick support for replacement or cancellation. The return policies vary according to product type. Home electronics come with a seven day return policy.
In any case most products sold at The Brick carry a one-year manufacturer warranty against defects. Additionally, you can also purchase comprehensive warranty plans for extra protection. There are a number of warranties and protection plans for appliances, electronics, and furniture. You can get more details under the Warranties section. If you need financing for purchasing your favourite mattress or sofa sectional, The Brick allows you to apply for exclusive financing for same. And after delivery, if you need help with installation or assembly, The Brick will send their authorised and license professionals for same. For more information or queries on store locations, payment, financing, warranty, shipping, career, or others, reach The Brick support.