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Contact of The Body Shop customer service (phone, email)

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Contact The Body Shop: Find below customer service details of The Body Shop, including phone and email. Besides contact details, the page also offers a brief overview of the company. Reach the customer service below for support, complaints or feedback.

Head Office
The Body Shop Intl Ltd
Knollys House
17 Addiscombe Road
Croydon, England
CR0 6FN

Customer Service
Phone: 1-800-BODSYSHOP (US)
Phone: 1-800-263-9746 (US)
Phone: 0800 092 90 90 (UK)
Email: [email protected]

Other Contacts
Phone: 1800 065 232 (Australia)
Phone: 1-800-387-4592 (Canada)
Phone: 01 70 71 21 48 (France)
Phone: 0211 544 17003 (Germany)
Phone: +91-124-4171444 (India)
Phone: +6221 748 666 88 (Indonesia)
Phone: +6(03)-56324313 (Malaysia)
Phone: 001-888-537-3541 (Mexico)
Phone: 0860 254 257 (South Africa)
Phone: 65 6836 2322 (Singapore)
Phone: 0850 622 9 827 (Turkey)
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About The Body Shop
The Body Shop is a popular British cosmetics brand founded by Anita Roddick in 1976. Headquartered at London, the company employs more than 22,000 worldwide. Part of Natura & Co, The Body Shop operates over 3,000 exclusive and franchise outlets in 66 countries. The Body Shop products contain no animal ingredients, including honey, milk and eggs. The company wants to be recognized as 100% vegetarian beauty brand.

Shoppers can locate The Body Shop outlet using the store locator on the website. Stores can be located by zip code, address or shop name. If you love Internet shopping, head to The Body Shop website where you can shop from a wide range of categories. For skincare, you have cleansers, exfoliators, moisturizers, face oils, toners, among others. Other product categories include bath and shower products, body care products, foot care, fragrances, hair care, accessories and tools.

Products can be filtered on the website by sub category, type, usage and ingredients. Check out the ‘Expert Advice’ section to get health/beauty tips or to explore the right products for skin and body. As for purchases on the website, shoppers can pay using Visa, MasterCard, Discover and American Express cards. Shipping options are revealed during checkout. You have standard delivery and expedited shipping options. After receiving the product, if you had a change of mind, you can return the product for a full refund. You can return item at store or by shipping to the warehouse address.

Regular at The Body Shop? Register for the Love Your Body Club to earn and redeem points on purchases. Members earn points on all purchases. Other benefits include exclusive access to events, discounts and more. For more information or queries on store locations,payment, refund, or others, reach the The Body Shop support.

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2 Comments

  1. Natasha Swanepoel Reply

    Good Afternoon

    I bought your Super volume mascara “Brown ”
    I was very disappointed as there is absolutely no volume , i tried putting a few layers on but it seems to not get volume?
    I saved to afford it., please advise…

  2. I’m writing this to complain about the appalling service my daughter received today in your Bunbury forum store .She was shopping for a birthday present for her sister in law whose request was something in mango fragrance so body shop was the obvious choice.Your to assistants joined heads and said in loud enough voice for her to hear “watch her”.This is completely unacceptable and I’m bitterly disappointed she was treated in this manner.If your business is thriving and you can afford this kind of treatment towards your customers well good on you.

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