Find below customer service details of SRS Travels, India. Besides contact details, the page also offers a brief overview of the bus operator.
Head Office
#321, TSP Road,
Opp Bangalore Medical College,
Kalasipalyam, Bangalore-560 002
Customer Service
Phone: +91-80-26801616
Phone: +91 9241919191
Phone: +91-80-26704272
Phone: +91-80-26701807
Email: [email protected]
Email: [email protected]
Email: [email protected]
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About SRS Travels
SRS Travels is a leading Indian transport group operating since 1971. With its base at Bangalore, Karnataka, the bus operator runs regular services to cities across South India. It connects both small and big cities. Headquartered at Bangalore, SRS Travels is recognised by the Department of Tourism, Government of India and the Karnataka state government. It is also a member of Indian Tourist Transporters Association and Indian Association Tourist Operators. SRS Travels’ fleet exceeds more than 5,000 buses. Besides inter-city bus services, SRS Travels has other business verticals dealing with logistics, tourist transportation and employee transportation. It’s corporate clients include big names such as ABB, Accenture, Aegis, Air India Sats, AT&T, AXA Technology, Blue Dart Express, Chennai Petroleum, First Source, IBM, Infosys, and Wipro.
Booking of buses can be done via phone or directly on SRSBooking.com. You can also book tickets from online bus ticketing portals such as RedBus. Bus types you will find include 2×1, sleeper, non-AC, 2+2, executive airbus, Mercedes Benz multi-axle, Scania semi sleeper, Volvo and AC buses. The buses connect major Indian cities like Pune, Mumbai, Mangalore, Chennai, Madurai, Erode, Salem, Coimbatore, Pondicherry, Udupi, Hubli, Belgaum, Bellary, Mysore, Tumkur, Dharwad, Hyderabad, Visakhapatnam, Vijayawada, Goa, Ahmedabad, Jodhpur, Ernakulam and Trivandrum. You can see the schedule on the website here. To book a ticket, head to SRSBooking where you can check availability by inputting to and from, along with date. The search results will show the buses at different times of the day. The details include the departure and arrival time, duration, bus type and cost. By clicking on Book, you will be taken to an interactive page where you can select preferred seat. Provide your contact details and proceed to confirm booking.
Bus tickets online can be booked using debit/credit card and Internet banking. You can also book a ticket by calling the SRS telephone support. Those with an existing ticket can modify or cancel their reservation by signing into their account. If you lost your ticket, you can check your email inbox for a copy sent during booking. As for cancellation, there will be no refund if cancelled within 4 hours of departure time. If cancelled between 4-12 hours before departure time, you will quality for a 50% refund. And if cancelled between 12 hours to 24 hours, you will get a refund of 80%. If a bus is missed due to SRS Travels, full refund will be given to customers. More details are available on the FAQ section. For the comfort of travellers, most SRS buses offer charging point, blankets and water bottle. Some buses also offer personal TV, snacks and WiFi. Live tracking facility is available for all buses. For complaints or queries on tickets, cancellation, refund, logistics, or others, reach the SRS Travels support.
