Contact of SolidWorks customer service (phone, email)

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Contact SolidWorks: Find below customer service details of, including phone and email. Besides contact details, the page also offers a brief overview of the software company. Reach the customer service below for support, complaints or feedback.

Head Office
Dassault Systemes SolidWorks Corporation
175 Wyman Street
Waltham, MA 02451
United States

Customer Service
Phone: 1-800-693-9000
Phone: 1-781-810-5011 (outside US)
Email: [email protected] (general)
Email: [email protected] (customer support)

About SolidWorks
SolidWorks is a popular design and drafting application that is owned and managed by Dassault Systèmes SolidWorks Corporation. The solid modeling computer-aided design (CAD) and computer-aided engineering (CAE) software runs on Microsoft Windows and was first introduced in November 1995. It was launched by Massachusetts Institute of Technology graduate Jon Hirschtick. Headquartered at Waltham, Massachusetts, SolidWorks products are used in industries that span engineering, medical, scientific, educational and logistics. More than 3.2 million product designers and engineers use SolidWorks tools to help design products faster.

Over the years, several versions of the SolidWorks software has been released. The versions range from SolidWorks 95 to SolidWorks 2019 with a few plus versions like the SolidWorks 97 plus released late 1996, SolidWorks 98 plus released in 1998 and SolidWorks 2001 plus released in 2001. With a sales record of over 3.5 million licences sold worldwide, SolidWorks is deemed the world’s most popular CAD software.

New 3D texture tool, improved editing with large assembly tools, enhanced graphical performance, model based definition for sheet metals, and enhanced E-drawing output formats are some of the features found in the latest version of SolidWorks. Products such as DraftSight2D Drafting and 3D Design software, SOLIDWORKS CAM, SOLIDWORKS Collaboration Solutions, SOLIDWORKS Electrical Solutions, SOLIDWORKS Simulation Solutions and many others are sure to give users a new 3D experience.

There are a variety of methods you can use when buying SolidWorks products. As a first time user you can easily request for a demo. Then you request for a quote which would enable you find a sales expert who will contact you and answer your questions concerning the product pricing, license options, product demonstration, subscription and maintenance and finally help you find a reseller in your locality. For students, educators and researchers, SolidWorks offers a complete CAD teaching tool which features a software plus full curriculum and interactive courseware. An educational edition of SolidWorks which includes a resource for teaching 3D mechanical CA, design validation and data management is also available for sale.

In order to have exclusive access to all new SolidWorks upgrades, releases, products, extensive online resources and enhancement request, privileges and live technical support, you have to become a member of the SolidWorks Subscription Service. As a subscriber you are entitled to certifications such as the Certified SOLIDWORKS Professional and Certified SOLIDWORKS Associate which you will receive on seating for the two exams. To get more information about SolidWorks Subscription service visit the website.

Sharpen your skills by interacting with peers and hundreds of users worldwide in the SolidWorks Community, User Group Network and MySolidWorks. The community is a platform where users share their knowledge and skills, beginners get learning tips and contributors share their opinions to create a better software. The community is available in universities and most innovative companies worldwide.

With all its amazing features, a wide range of products and lots of positive reviews from users worldwide, it is right to say that SolidWorks is the best CAD software on the market. It’s powerful design functionality, virtual prototyping, easy-to-deploy data management and related solutions help those in the academia, startups and enterprises to design smarter products. If you are just starting with SolidWorks, you can know the various solutions by processes, segments, job functions, industries and platforms on the website. If you need to filter products by product categories, you have 2D CAD, 3D CAD, CAM, Collaboration, Electrical Design, Product Configurator, Product Data Management, Simulation Solutions, Technical Communication and Visualization.

An active subscription will help you be updated on the new software releases, get local technical support, software upgrades and access to Beta and Early Visibility (EV) Programs. Members also have access to over 600 on-demand training videos. Software releases can be downloaded online or accessed through emails. Visit the Customer Portal for latest versions of software, access to knowledge base, view service requests and edit customer profile. The Downloads section has new versions, service packs and add-ins. For more information or queries on locations, payment, renewal, refund, career, or others, reach the SolidWorks support.

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