Contact of Skynet Malaysia customer service (phone, email)

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Contact Skynet Malaysia: Find below customer service details of Skynet, including phone and email. Besides contact details, the page also offers a brief overview of the courier company. Reach the customer service below for queries, complaints or feedback.

Head Office
Skynet Express
No.4 Jalan SS13/5,
47500 Subang Jaya,
Selangor Darul Ehsan,

Customer Service
Phone: 603- 56239090
Phone: 603 – 5122 3369
Email: [email protected]

About Skynet
Skynet is a logistics and freight forwarding company based in Malaysia. The company was founded in 1992 and currently manages more than 80 centers across key locations in the country. Customers enjoy next day delivery for its courier, international air and sea freight, logistics, warehousing and pick & pack services. The company’s Skycover provides insurance and protection against risks until delivery of shipment to the final destination.

Besides documents and small packages, customers can also ship large carton boxes and even bulk shipments, with Skynet doing all the pick-up and sorting. You can locate a Skynet center nearest to your address on the website. It’s network within Malaysia spans Kuala Lumpur, Labuan, Johor, Kedah, Kelantan, Melaka, Negeri Sembilan, Pahang, Perak, Perlis, Penang, Sabah, Sarawak, Selangor and Terengganu. For more information or queries on payment, refund, cancellation, shipping, tracking, or others reach the Skynet customer service.

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  1. Yesterday morning 8am I already saw the message of tracking parcel, it’s already arrived Butterworth office which in my living area only. Okay, I expected will be received yesterday afternoon.( because usually parcel arrived in same area will be sent out in the same day) so I wait again today, just now calling that Butterworth area office, they answer me need to wait until tomorrow because this morning the deliver already pick up all the parcel, mine one still left in office. WHAT THE HECK the other one very urgent important but mine one not necessarily?? Other delivery company never fails like this. I’m so dissapointed about this delivery’s service. Other delivery company been improved their services and become better than SKYNET! If SKYNET still like this attitudes and services better SHUTDOWN and don’t make other people inconvenient

  2. Terrible company. I highly dissuade anyone from engaging SkyNet to deliver their parcels. I received an SMS from SkyNet today claiming that they would be delivering my parcel today, so I waited at home for the whole day in fear that I would miss the delivery. However, after waiting till 5p.m., I started getting worried and called the customer service at +6 03 52369177 to enquire on the status of delivery and she assured me that the deliveryman would deliver to me before 7p.m. However, when I checked the status at 7p.m., the updated status was “Failed Delivery Attempt – Company Closed”.

    What kind of rubbish is this? If you guys are unable to deliver by today, why send me an SMS and inform me that I would be receiving the parcel today and make me wait for the whole day at home for nothing?

    Please do not ever engage SkyNet for any sort of service and hopefully they close down soon.

  3. My parcel LAZM9001272935 has been picked up since 09/08/2019 until today 13/08/2019 has no any further update in Skynet system. Can’t even track it. No idea where the parcel is now. It took so long for pickup service arrangement and it took even longer time to get the item delivered (which you can’t even know when is the ETA).

  4. My tracking nos are 7300044374 and Lazm9001263420. The parcels arrived ipoh hub on 1/8/2019 and received a message from skynet that they were out for delivery but never received
    Received a similar message one the next day 2/8/2019 but also not received. I called and asked them not to deliver on 3/8/2019 because i was outstation
    And to deliver on 5/8/2019 ie today
    Received message that they were out for deliver but parcels never came. Something very wrong with skynet. What is happening they took 3 days still unable to deliver.i hope the management should investigate and take actions.

  5. My item’s tracking number: LAZM9001052076

    Kindly inform to change the courier service company, the item arrived to the service store for almost a week ago, out of delivery for 2 days but still not able to deliver the item to my location.

    Yesterday, I tried to walk in to the service store to collect my item myself, they refused to provide my item and said it been out of delivery.

    To mention, the distance from the service store location to my provided location only takes a journey less than 10minutes of traveling. How can the item out of delivery for more than 2 days? It’s total nonsense.

    Please take some effective action towards the matter of issue to avoid future violations. I’m in my progress of preparing some legal documents to approach the service company for concern to act purposes and compensation under a dissatisfaction achieved on the mischievous behavior obtained by the courier service company. This is consumer rights and can not be denied.

  6. Rohani Shamsudin Reply

    My parcel from go shop has reached Skynet on 1sr April 2019 and I have not recieved any notification from Skynet until I checked online with Skynet and found that my parcel has been unssuccessful on 03April2019 stating that there was 2 unsucceeful attempt. My question is why was there is no notification from Skynet with regards to their attemp???

    I have been trying to call your customer service for almost half an hour and there is no one picking up the frustrating to deal with such unprofessional company???

    Can you get someone to attend to my issue pls…
    Show some professionalism SKYNET!

  7. My parcel from lazada have reached in skynet 1 week ago.The ipoh garden branch. But they failed to get it delivered till now date 23/11/2018. Why giving a poor service. How long are we supposed to wait. We called more than 15 times in different contact number but still didn’t pick up the call. Yesterday they called back to get delivered today but still we haven’t receive yet. we are being very patient here. hope to get my parcel delivered ASAP because we are shifting house in 2 days. Thank You.

  8. Ng eng sia Reply

    Delivery guy called me for delivery, but I’m not around, they are not allow me to arrange the delivery time with them, thus, I tired to contact syknet penang, however, I’m calling syknet penang office for 2 days,
    nobody pickup my call.
    How can I arrange for delivery with Syknet?

  9. LIM JING JIN Reply

    My parcel 621024821566 was suspended at Skudai branch for almost a week with a status stated ‘info required’. I called many times but was not answered.

    Sadly i called again today to one of the number provided stated was hunting line. A Malay lady picked up and requested me to call to the another two numbers. I called yet was not picked up. Hence i called back and requested for a call transferred to accelerate my parcel delivery. She throw back to me ‘you wait and call again in thirty minutes, the staffs are packing stuffs’. I told her my parcel was suspended and i am urgent on this, disappointingly she straight away hang up the call.

    I am upset on the poor service and attitude which Skynet adopted.

    I hope I get an answer on this.

    Please do not hesitate to contact me.


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