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Contact of Skout app support

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Contact Skout: Find below customer service details of Skout, including phone and email. Besides contact details, the page also offers a brief overview of the smartphone app.

Head Office
The Meet Group, Inc.
100 Union Square Drive
New Hope, PA 18938
United States
Phone: 215-862-7832 (corporate)

Customer Service
Email: [email protected]
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About Skout
Skout is a growing mobile-social network that allows users to meet new people and make friends. The app was introduced by Christian Wiklund and Niklas Lindstrom in 2007. The three key products offered consist of Skout, Fuse and Nixter. Available on iOS and Android, Skout is designed to let you meet new people around your neighborhood, city and people in more than 180 countries. It uses mobile device’s GPS to match with others around your area. Besides physical proximity, users can match with people through other search parameters. Further, filter profiles by age, gender and viewing habits. The app, downloaded more than 10 million times, is available in 14 languages.

New users will need to sign up for an account. You can also sign in using Facebook account. Navigate to the Meet tab to meet and chat with new people. Millions of messages are sent each day. Users can broadcast, watch other streams, browse photos and see status updates from nearby users. You will get an alert when an individual checks you out. Going premium will let you unlock more features. With premium account you can see those who Favorited your profile. The app invites users to shake their phone to activate a feature that matches you with another user who is interested in a friendly chat with stranger. The Buzz section is where you need to head if looking for photos and status updates. Send virtual gifts and notes to other users, and connect with other users when abroad.

The free version of the app is not advertisement-free. Get a Skout Premium subscription to enjoy the app ad-free, to purchase gifts, and send greetings. Users will need to purchase virtual currency Skout Points to purchase gifts for other users. There are one-month, three-month, or six-month subscriptions. Purchases of Subscriptions are non-refundable and non-transferable. Payment for membership can be done using major credit cards. Membership is automatically renewed. You can cancel subscription by singing into account. Skout disallows users from transmitting content that is unlawful, threatening, abusive, obscene or violent. The app also will also take action against users transmitting nudity, stalking, harassing others, and advertising or promoting products. For more information or queries on registration, security, troubleshooting, or others, reach the Skout support.

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5 Comments

  1. Skout been under interruption all day today. Keep flashing “Pardon interruption!” There is a unusual lot of traffic to the IP address. I have not been able to access the app. I have always enjoy using the app. Please troubleshoot and improve app. I would love to be able to login and use it again.

  2. I have been blocked for NO reason what so ever. I was not told. They just blocked me last night when I was talking to someone. I’ve read comments. They seem to do this. I want to be unblocked.

    • Like Joe previously stated I was blocked last night for no apparent reason either and I would like to know why and when I try to get in touch with customer service nobody’s around or the phone is busy. This is very frustrating when you don’t know why it happened and there’s nothing you can do because nobody’s around to help you. Very very poor customer service

  3. Please SKOUT help me login back into my account because I’ve been trying to login using my correct email account and password but it’s not responding… ?? I even tried logging in through web but still it’s not working but instead it’s showing network time out while in the app itself on my phone it’s bouncing back without showing if I’m blocked or not but I never expects blocking because I haven’t done anything odd in this app please because I don’t want to loose some few good friends I met in here ….please help !

  4. Michael Shipley Reply

    I go to the Skout app and it wha t me to create a new account.when I try to log in through Facebook it says the number I entered is invalid how can my own phone number be invalid. I don’t want to loose my contacts on this app. It was working 30 minutes ago just fine now it’s not. Please help me.

Reply To Michael Shipley Cancel Reply