Find below customer service details of Skillshare.com. Besides contact details, the page also offers a brief overview of the learning platform.
Head Office
35 E 21st St.
5th Floor New York,
NY 10013
Customer Service
Email: [email protected]
Phone: nil
______
About Skillshare
Skillshare is an online learning company with more than 25,000 courses. The community marketplace was established in 2010 and operates from its headquarters at New York City. There are two options for learners – a 30 month free trial or going with a monthly/annual subscription. Designed to allow students to enjoy learning as well as explore their passions, Skillshare has courses on a wide range of subjects. They are mostly for creative professionals and includes illustration, design, photography and videography. Millions of members have registered to gain access to the educational videos by experts. They are specially designed to help employees and students add skills to advance their career. Students do not just learn, they are also encouraged to work on a project as they learn the subject.
While courses on platform like eDx and Coursersa are offered in partnership with universities, on Skillshare the courses are not accredited with any institution. Further, students also do not get certificates when completing their course. The course materials can be streamed or downloaded for viewing later. If you are on the move, you can download the Skillshare app for iOS or Android. New users can explore the courses by category or by using the search bar on the top of the website. You can sign up with email or Facebook.
Some of the top course categories include Animation, Creative Writing, Film, Fine Art, Graphic Design, Illustration, Music, Photography, UI/UX Design, Web Development, Business Analytics, Leadership/Management and Marketing. If you are need help with picking a course, you can click on the Recommended Classes or browse the homepage for popular classes. When you click on a course title, you can see the profile of the trainer, and see the entire course lessons and duration. The intro video and the description of the class does provide a glimpse of highlights. There are also exercise files available for download. You can save the course or share with friends. The Discussions tab has questions and content related deliberations. The Reviews tab has a handful of reviews left by learners.
To get full access to the course, you will be asked to start a two month free trial. It gives you access to unlimited classes. After the free trial, you will be upgraded to a premium membership offering additional features not available under the free registration. You can subscribe to a monthly or annual plan using Visa, MasterCard, American Express or PayPal. The subscription renews automatically unless cancelled. Refunds will be offered for annual premium membership payment up to seven days after billing. Cancellation of subscriptions on Android and iOS apps are not managed by Skillshare. You can contact the app store directly for same. SkillShare offers team plans for companies. They start at $99 per user per year.
If you are passionate about teaching, you can produce your own courses by signing up as a teacher. The platform has an extensive suite of resources to help you create the content. According to the website, teachers earn revenue through royalty payments (based on every paid student) and premium referrals (number of minutes watched every month). For complaints or queries on registration, cancellation, refund, career, or others, reach the Skillshare support.
