Find below the customer service details of SheIN.com. Besides contact details, the page also offers a brief overview of the fashion retailer.

Head Office
7 Temasek Blvd,
#12-07, Singapore 038987

Customer Service
Email: [email protected]
Email: [email protected] (for collaborations)
Phone: nil
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About SheIn
SheIn is a Chinese online clothing retailer launched in 2008. The website features trending styles, designs and patterns for young women and teens. SheIn has an in-house production and quality check team checking the standards of items. The clothing retailer currently ships to over 80 countries. It also operates separate websites to cater to shoppers in US, Spain, France, Russia, Germany, Italy and the Middle East. The websites are operated by SheIn Group Ltd. The website is available in multiple languages, with the option of price being listed in USD, EUR, INR, GBP, SGD, AUD and JPY.

Fashionistas can explore the What’s New and Trends section on the website to see fresh and contemporary designs. The Sale section has those items that you can get on fabulous prices. Product categories found on the website include tshirts, tops, bodysuits, shorts, skirts, pants, jeans, blouses, swimwear, men’s clothing, dresses, shoes, flats, boots, slippers, sneakers, sunglasses, belts, hats, and scarves.

Each product listing contains description, size guide and price. There are also high quality pictures accompanying the products giving closer view. Payment for purchases can be made using PayPal, Visa, Mastercard, American Express and Discover cards. The shipping options and timeframe is revealed during checkout. Standard shipping within the US takes 6-8 days. The processing of orders takes 3-7 business days. A confirmation email will be sent with details of tracking and others.

After receiving the item, if you are not fully satisfied, you can return the same within 60 days for a full refund. The items must be returned in its original condition. All returns will be processed within 7 days upon receipt of package. Follow our guide here for order cancellation. Regular shoppers can register for the SheIN Bonus Point loyalty program for exclusive coupons or to earn and redeem points. For more information or queries on payment, refund, cancellation, shipping, or others, reach the SheIN support.

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Shopping,

Last Update: May 18, 2023