Contact of SeatGeek customer service (phone, email)

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Contact SeatGeek: Find below customer service details of, US, including phone and email. Besides contact details, the page also offers a brief overview of the event ticketing company. Reach the customer service below for queries, complaints or feedback.

Head Office
400 Lafayette St Fl 4,
New York, NY 10003, US

Customer Service
Email: [email protected]
Phone: +1 888-506-4101 (corporate)

About SeatGeek
SeatGeek is an online ticketing platform that was launched in the year 2009. Headquartered in New York, SeatGeek has grown to be a formidable competitor in the event ticket marketplace. The platform boasts of close to 125,000 events and 500,000 teams and artists. It acts as an aggregator, searching dozens of popular ticket sites.

Tickets can be searched by performers, events or venues. The website also has a nicely laid menu with popular categories Sports, Music, Theater, Comedy, among others mentioned. You can search by teams of MLB, NFL, NBA, NHL or MLS, or filter by a band or artist name. SeatGeek’s Deal Score system analyzes thousands of ticket listings to provide the most discounted rates. There are also interactive maps to locate your seat and see how close it is from the action.

With SeatGeek, you can also get notified when your team or favourite artist is in your city or track them time to time. Purchases of tickets can be made through major credit cards. You can receive the tickets electronically or through post. You have the option to filter through e-tickets. You might need to read the terms and conditions to understand cancellation or refund policies.

The SeatGeek platform also is open to selling of tickets, with options to add tickets and custom pricing. You can list tickets by visiting the “My Tickets” section. For more information or queries on tickets, payment, refund, cancellation, or others reach the SeatGeek customer service.

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  1. I’m still waiting for our ticket, i ordered 6 tickets,you guys told me you will mail it to me its already 7 days to go before the concert start.


    Is it possible to change the delivery address on tickets for a March 8th event? When I checked out it sounded like the tickets would be shipped in plenty of time but my confirmation says that it will be after we leave home. I would like them shipped to our resort if possible.

  3. SeatGeek will not process my parking ticket request. I ordered tickets for an event and received a receipt. Now I’m trying to get a place to park and the app keeps spinning and says processing…

  4. Debra Gordon Reply

    Very disappointed. Was purchasing tickets for Columbia, SC and the website directed me to Columbia, MD. I don’t think Columbia, SC was avail yet. Somehow I was mislead and ended up with 3 tix on August 8th. I was trying to buy for SEPTEMBER AT COLUMBIA SC. IMMEDIATELY called visa to file dispute. They called seat geek who said out of luck and were rude. My son is out a graduation present. They said try to resell 2 days prior. Unbelievable that they wouldn’t help when I was mislead.

  5. sean schultz Reply

    I could not get help placing my order so I am forced to go to Stubhub. I just place an order with you guys a few weeks back, same credit card, same billing address, same phone number. But now all of a sudden, I have the wrong billing address? ($780 order today and future orders)

  6. Georgeann Albano Reply

    I purchased Dierks Bentley concert at Mattress Firm Ampitheater on 10/12. When I ordered them I was told they would be mailed on 9/15. I have not received them Your assistance with this matter is greatly appreciated. Thank you and have a great day.

  7. Nadine Baxter Reply

    I purchased a 2 day pass for the American Rodeo in Dallas Texas in March. When I go to my email it won’t let me print them out. I do not want an app on my phone. I am not going to travel that far and not know I have the tickets in my hand.

  8. Horrible customer support – virtually non-existant. Tried to go into voice – asked for a call-back – system disconnected, twice. E-mail address is incomplete.
    Tried to delete ticket for sale – could not do it!

  9. I can’t get my tickets! It says accept and when I go to try it says forbidden 403. I need the tickets by Friday pm!!!! I’ve tried to accept them for 2 days! I’m taking students from my high school to a soccer game!

  10. Jason McGirr Reply

    I need to resolve an issue. I attempted to refund/sell back my coldplay tickets from 8/25/17

    I never got a confirmation number back. Now my seatgeek app states I no no longer own the tickets.

    The concert was postponed and eventually cancelled. I’d appreciate any help in this matter. thank you

    This is my first time using Seat geek- I’d like to end on a positive not so I can purchase sports/concert tickets next year.

    Thank You

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