Contact of Screwfix customer service (phone, email)

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Contact Screwfix: Find below customer service details of, including phone and email. Besides contact details, the page also offers a brief overview of the company. Reach the customer service below for support, complaints or feedback.

Head Office
Screwfix Direct Ltd
Trade House, Mead Avenue
Houndstone Business Park
Yeovil, Somerset
BA22 8RT

Customer Service
Phone: 03330 112 112
Email: [email protected]
Email: [email protected] (Plumbfix queries)

About Screwfix
A home improvement company  in the UK that is helping homeowners and technicians to keep their houses in perfect working order is Screwfix. A subsidiary of Kingfisher plc, an international home improvement company with a presence in ten countries in Europe, Turkey and Russia, Screwfix operates out of 1200 stores offering a whopping 32,000 products of various types , all at affordable prices. The products at Screwfix are divided into twelve categories for ease of selection. The tools section comprises of battery care products, oils, fluids and lubricants, wrenches, spanners, kits for bodywork, brakes, hand tools, small components, compression tools, gear and bearing products, headlamps, bulbs and ignition requirements. It also includes garage equipment, car accessories, tools for breakdowns and travel, power cleaning tools and cleaning essentials.

Screwfix also has extensive products for heating and plumbing, electrical and lighting fixtures, outdoors, gardening ,bathroom and kitchen items, all types of screws, nails and fixing material, building and door products, safety gear, sealants and adhesives, storage solutions and ladders and of course auto and cleaning products – a veritable treasure trove for homeowners or people in the trade job. Most products are available in stores and can be picked up off the racks. If there is something not immediately available, an order can be placed over phone, online or through a local store, and it will be delivered straight from the central warehouse within a day. People can also place orders online through the website and choose products of choice from among the wide range of best quality home improvement solutions. Payment portals are secure and all major cards are accepted.

The passion Screwfix has towards giving quality service and products to its customers and of ensuring that the workplace experience for employees was congenial, has brought it many laurels and recognitions. From Employer of the year, to Supply chain team of the year , and most recently its ‘Simply better service’ initiative has won it the coveted Retail week award for ‘Customer experience of the year’ award. The click and collect initiative shows the concern Screwfix has for respecting customer’s time. Even before setting out to the Screwfix store to purchase your home improvement requirements, you could go to the store’s portal and check if your product is readily available . It it is, you could book the product online and just go to the store and pick it up within minutes, without having to browse through aisles and selecting. This is a boon for busy homeowners and trade people.

If you want to locate a Screwfix store nearest to your address, you can use the store locator online. Additionally, explore the catalog by keyword or by categories. The categories include power tools (drills, saws, sanders, nail guns, air tools etc), power tool accessories, hand tools, tool storage, levels & measuring tools, testing equipments, radiators, coilers, central heating treatments, plumbing items, fireplaces/stoves, wiring accessories, cables, garden power tools, garden hand tools, screws, building supplies, adhesives, car accessories and decorating tools. On each product page, you will find detailed description along with specifications and price. You can filter products with a number of parameters. Explore the Sale section for hot discounts.

Shoppers can pay for items using Visa, Mastercard, giftcard and PayPal. You can order online and collect item from a store or have it shipped to your address. Shipping options are revealed during checkout. Items can be returned within 30 days for exchange or full refund. The return policies are published under the FAQ section. For more information or queries on store locations, payment, cancellation, refund, career, or others, reach the Screwfix support.

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