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Contact of Sberbank of Russia customer service

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Find below customer service details of Sberbank of Russia. Besides contact details, the page also offers a brief overview of the bank.

Head Office
19 Vavilova Street,
Moscow, 117997, Russia

Customer Service
Phone: 900 or +7 495 500-5550
Phone: 8 800 500 87 43
Phone: +7 495 544-45-45 (report lost cards)
Email: [email protected]
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About Sberbank
Sberbank of Russia is a Russian financial service institution founded in the year 1991. The firm offers consumer and corporate banking, mortgage loans, insurance, asset management and investments. Currently, the bank caters to more than 96 million account holders. The Group’s net profit for 2019 stood at 845 billion roubles. Headquartered at Moscow, Sberbank employs more than 300,000 across the country, making it one of the top five employers. The Government of Russia being the principal shareholder of the bank, Sberbank operates 11 regional banks with more than 14,200 branches. You will find branches spread across 83 regions. Sberbank also has operations in 18 countries with subsidiary banks at Austria, Slovenia, Croatia, Czech Republic, Serbia, Hungary, Ukraine, Belarus, Kazakhstan and Switzerland.

The bank, which claims to be the largest in Russia, Central and Eastern Europe, has banking solutions designed for individual clients, small businesses and enterprises. To open a new banking account, you can visit any of the nearest Sberbank branch. The ‘Branch/ATM Finder’ option on the website will help you locate one by city or zip code. You can get an overview of the products and services on the website as well. For individuals, Sberbank offers fixed term deposit accounts, settlement deposit account, online deposits, deposit compensation and metals accounts. Under loans, you have consumer loan and various types of mortgages. Other products include mutual funds, travel insurance, health insurance, endowment life insurance, and individual pension plans. Banking customers can avail debit cards (gold, classic and premium) and credit cards offering special offers and discounts on shopping and travel. Sberbank is in fact one of the largest issuer of debit and credit cards in the country. You can know the card highlights, charges and other related information on the website. For small businesses and corporate clients, Sberbank has designed a range of business bank accounts along with corporate cards. For cash wire transfers and foreign wire transfers, you can visit any nearest branch. Online wire transfers can be conveniently placed on the website.

All major banking related services can also be managed through the Sberbank Internet banking and mobile banking platforms. You can securely login to your account on the website or smartphone app to see recent transactions, download statements, transfer funds, make credit card or utility payments or apply for new products. You can also request for assistance on the portal. For the high net-worth clients, Sberbank offers private banking and wealth management solutions. For complaints or queries on branch locations, new account, loans, career, or others, reach the Sberban support.

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