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Contact of RuralKing.com customer service

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Find below customer service details of Rural King. Besides contact details, the page also offers a brief overview of the company.

Head Office
Rural King
4216 DeWitt Avenue
Mattoon, IL 61938
United States
Phone: 1-800-860-8115

Support
Phone: 1-800-561-1752
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About Rural King
Rural King is an American farm supply store founded by Kermit Speer and Keith Beaird in 1960. The farm store chain currently operates more than 120 outlets across Florida, Illinois, Indiana, Kentucky, Tennessee, Ohio, Michigan, Missouri, North Carolina, Alabama, Pennsylvania and Virginia. The stores sell power tools, garden supplies, tractor/trailer parts, irrigation parts, riding mowers, pump supplies, livestock feed, clothing, accessories, among other products. The family-owned store chain manages operations from headquarters located at Mattoon, Illinois. Rural King sells products through brick and mortar stores and online through the ecommerce channel.

Customers can locate a Rural King store using the Store Locator online by entering zip, city and state. The store details have information of contacts along with operating hours. The Weekly Ad brochure will show you all the hot products available on massive discounts. If you love shopping online, you can shop conveniently with a few clicks and sort from over 100,000 products on the ecatalog. For an overview on what you can shop online, you have livestock feed, livestock supplies, livestock equipments, fencing, hunting equipments, camping products, fishing products, fitness equipments, lawn/garden tools, lawn mowers, outdoor power equipments, power tools, lighting supplies, heating/cooling products, hardware, power tools, air compressors, sprayers, farm supplies, pet food, clothing, shoes, apparel accessories, trailers, tires, batteries, toys, food and household goods.

Shoppers can filter products with a wide range of parameters, including price, size and brand. When you click on a product, you will see all features, highlights and specifications. Further, there are reviews to help you make up your mind. As you scroll down, you will see a ‘Questions and Answers’ section answering top queries customers have on the item. Purchases on the website can be made using major credit cards and PayPal. Found an item cheaper elsewhere? Rural King Price Match will match competitor’s prices on identical items. Financing is available for purchasing tractors, mowers or trailers.

Most online orders are processed by Rural King within 1-3 business days. During checkout, you will see the shipping options available for the purchase. You have both standard and express shipping options. Factory shipped items can take 7-12 business days. The freight transit times and costs are revealed during checkout. A faster option would be to choose the instore pickup option. Simply purchase products online and pickup same from nearest outlet. Sign in to your account to view and manage order. You can also cancel by speaking to customer service. Most products come with a 30 day return policy. During the return window you can decide to return product and receive full refund. For complaints or queries on store locations, cancellation, refund, warranty, service center, or others, reach the Rural King support.

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