Contact Rue21: Find below customer service details of Rue21 stores, including phone and email. Besides contact details, the page also offers a brief overview of the company. Reach the customer service below for support, complaints or feedback.
Head Office
New rue21, LLC
800 Commonwealth Drive
Warrendale, PA 15086
United States
Phone: 724-776-9780
Customer Service
Phone: 866-533-4783
Email: nil
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About Rue21
Rue21 is an American clothing retailer founded in 1970. Formerly operating as Pennsylvania Fashions, Rue21 primarily deals with apparel and accessories for the millennials. The company, headquartered at Warrendale, Pennsylvania, has been going through a bad phase recently leading to a number of stores being shut down. Shoppers can use the store locator to find a Rue21 store nearest to address. A majority of Rue 21 stores are spread across Texas, Georgia, North Carolina, California, Michigan, Missouri, Ohio, Maryland, Illinois, Indiana, Louisiana, Kentucky and Tennessee. Currently, there are more than 750 stores across the United States.
Besides brick and mortar stores, Rue21 also operates an ecommerce channel where shopping can be done from a number of categories. The homepage features all the latest and trending items you can purchase. To keep track of discounts and offers, you can also sign up for e-newsletter. Products that can be shopped on the website include tees, shirts, sweatshirts, tanks, jerseys, jeans, pants, sneakers, bodysuits, plus clothing, shoes, hats and cosmetics. Explore the Best Seller and Sale section for some great picks. Products on the website can be filtered by price, color and other parameters. To mark those special occasions you can purchase gift cards on the website. Purchases can be made using the gift cards or through Visa and MasterCard.
Rue21 currently ships to 48 US states. Shipping options include standard and expedited. The rates are revealed during checkout. Free shipping is offered on orders crossing minimum value. Order processing can take 7-10 business days. As for returns note that Rue21 has a 30 day return policy. Products must be returned in their original condition. Purchase amount will be refunded within 10 days. Note that online purchases can also be returned at store. Also, shoppers are responsible for the return shipping costs. For more information or queries on payment, refund, cancellation, or others, reach the Rue21 support.
