Find below the visitor support details of Rogers Place, Edmonton. Besides contact details, the page also offers a brief overview of the indoor arena.
Address
10220 104 Ave, Edmonton,
Alberta T5J 0H6, Canada
Directions: Google Maps
Support
Phone: 780-414-LIVE (5483)
Phone: 780-414-4625
Email: [email protected]
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About Rogers Place
Rogers Place is a multipurpose indoor arena in Canada that opened in the year 2016. Located in Edmonton, Alberta, the popular sports and entertainment destination is spread across over 1 million sq ft and is owned by the City of Edmonton. It regularly hosts ice hockey, basketball and concerts, and is currently home to NHL’s Edmonton Oilers and WHL’s Edmonton Oil Kings. With the modern amenities, premium seating options and guest experiences, Rogers Place is the ideal place for not just sporting events but also special events. Rogers Place boasts of five concourses, a community arena, and events space called Ford Hall. While for sporting events, it can accommodate up to 19,500 guests, for concerts it can go up to 20,700.
Know the upcoming games or concerts on the Events tab of the website. Tickets can be purchased on popular ticketing websites or by reaching out to the organiser. Tickets in person can be purchased at the Box Office as well. The Box Office is located inside the Ford Hall and is open Monday to Thursday, from 12pm to 4pm. On Friday, it opens at 9am and closes at 4pm. Timings can also vary according to the events organised. You can pick up Will-Call tickets at Box Office by presenting a government ID. There is a seating chart published online showing the seating areas, along with accessible seats, club locations and suites. For regular games, doors open 60 minutes prior to game time.
Premium seats can be booked at club levels (Sportsnet Club, Sky Lounge, Mezzanine Clubs, Chairman’s Club), theatre boxes and loges. Book a suite to enjoy ultimate seating experience, with spacious seats, in-seat catering and private entrance. If visiting first time note that you are not allowed to bring large bags/backpacks, professional video cameras, weapons, explosives, tripods, non-service animals and outside food and beverages. Should you need any help during your visit, you can approach the guest service centers located behind Section 121, Section 129, and Section 230. The guest service desks will also help you with reporting lost and found items. Wheelchair assistance can be requested at any Rogers Place entry point.
Coming to transportation, as Rogers Place is located in the downtown area you have ample options for commuting. There are over 40 bus routes and 5 LRT stations within walking distance. The Macewan Station and Churchill Station are the nearest light rail stations and is just a 10 minutes walk. Also, there are nearly 18,000 parking spots within few minutes walk. You can pre-book parking spot online to reserve your space before event. The Edmonton International Airport is located 31 kms of Rogers Place.
My son and I were at the Oilers game 5. We were seated in section 205. I was in extreme pain in my knees because of the low angle of the seat and the inability to straighten my legs got steadily worse forcing me to stand several times and moving out to the stairway. I sat there finally. I was told it was a safety hazard blocking the stairs. The attendant Terry Santiago came to assist me, I explained my situation and explained to her supervisor Louise who notified control and were given authorization to move us to section 211 with higher seats and the space to stand and stretch. Fantastic! Terry came back several times to check on my condition and went above and beyond bringing me a cold drink and popcorn. I really appreciate the attention she gave me made me feel special.
Thank you Terry and the staff of Rogers place.