Contact Rimmel London: Find below customer service details of Rimmel London, including phone and email. Besides contact details, the page also offers a brief overview of the company.

Head Office
Coty Inc.,
350 Fifth Avenue,
17th Floor New York, NY 10118

Customer Service
Phone: +1 800 715 4023 (US)
Phone: +44 800 028 4177 (UK)

About Rimmel London
Rimmel London was founded by Eugene Rimmel in 1834. It initially began as a perfumery in Regent street, London. Today it is a well known British cosmetics brand, owned and operated by Coty, Inc.

A year after founding, Rimmel created a number of makeup products including its very famous mascara. When Rimmel first created his non-toxic mascara, that era had only seen mascaras made from mercury. Their mascara gave rise to the term ‘rimmel’ used as mascara in many Mediterranean languages. With the success it began to enjoy, Rimmel soon expanded into other product categories. Today, Rimmel enjoys an esteemed position as one of the most popular makeup brands in the world. By the end of 1890, Rimmel had changed the definition of mascara and even introduced a number of hygiene products and cosmetics.

Rimmel does not believe in animal testing and refrains from testing its products on any third party. Rimmel products are available in pharmacies and supermarkets across the world. You can find their products across Argentina, Australia, Austria, Bahrain, Belgium, Canada, China, Czech Republic, France, Germany, Hungary, India, Indonesia, Ireland, Italy, Japan, Mexico, Netherlands, Norway, Poland, Portugal, Qatar, Romania, Russia, Saudi Arabia, South Africa, South Korea, Spain, the UK, Ukraine, and the US.

The catalog includes concealer, foundation, powder, primer, bronzer, highlighter, contour correct, eyeliners, mascara and a whole range of lip products. To get updates about the latest makeup trends and tutorials, you can browse their official website. The New section reveals all the latest product launches. Explore the Trends section to see what is hot and bestselling. Popular Rimmel products in the market include Stay Matte Concealer, Maxi Blush, Stay Matte Pressed Powder, Stay Matte Primer, Radiance Brick, Natural Bronzer, Kate Sculpting Palette, Insta Duo Contour Stick, Insta Flawless Primer, Insta Strobing, Good to Glow, Scandaleyes Mascara, Scandaleyes Curve, Scandaleyes Retro, Scandaleyes Mascara Waterproof, Brow Shake Filling Powder, Scandaleyes Micro Eyeliner, Bold Liquid Eyeliner, Shake It Fresh Mascara, among others. For more information or queries on store locations, refund, shipping, cancellation, or others, reach the Rimmel London support.


  1. Hello

    I bought an eyeliner (the same one which I have been using for a year and half) and it does not work. You can to press it hard before a little bit of colour is on the skin. How can I return it and get my money refunded.

    I am in Australia

  2. Tracey Warner Reply

    Your waterproof mascara leaves me with black smudges under my eyes every time I use it. I’ve l bought it before and forgot that’s why I stopped using it and now I’ve just bought another. Waste of money :(

  3. Jackie eenkhoorn Reply

    Can someone please contact me via email I have a lipstick that has something sharp inside it, I already pulled one little piece out and now I have found another and it scratched my lip I am worried it is glass or metal

  4. Hi. I use Rimmel Match as my foundation but it’s nigh on impossible to read the colour shade on the bottle. I took my foundation home and actually had to get a magnifying glass to read what the colour was and it was wrong. Can you look at it for me? Linda Hunt


    This is the second time of writing. I am contacting you to ask if the ingredients have been changed for Rimmel nail polish as the latest polish only lasts for about 36 hours.

    I recently purchased a bottle of Rimmel Super Gel nail polish in the shade I have used before, but it is not staying on as the previous Rimmel polishes have in the past. I would like to know if you are using a new method of blending, or if not then why isn’t the polish lasting?

    I wrote a week ago but had no response.

    I have used Rimmel nail products for many years, but think you have changed the format as it is now useless;

    Please let me know why the polish doesn’t remain on my nails for more than a day.

    Kind regards

    Jeanette Ryder

  6. I use many Rimmel products and am always very happy with the results, but I recently purchased another bottle of nail polish and am extremely disappointed with it. I always wear Rimmel polish and have many colours in my cosmetic drawer, but the latest – Super Gel 023 Grape Sorbet – is hopeless. Although I applied it the usual way, using an undercoat first, it doesn’t stay on. I always wear rubber gloves if doing wet work but the three times I have carefully applied the polish – always 2 coats, allowing time to dry between coats, in the evening, allowing all night to thoroughly dry – it has started peeling the very next day. By day two I have to remove it as so much has peeled off. I would be grateful for your thoughts on this matter as I am really disappointed with the product.

  7. I’ve just your blusher Santa Rose for a number of years and it is perfect for me. Imagine my disappointment when I went to buy a replacement this morning and found the range had changed! I am having problems finding the nearest match to this in your new range. Can you please advise?

    Many thanks!

  8. Paula A Bartz Reply

    Hello!! My name is Paula A. Bartz. I LOVE your products!! I use them all!! However, yesterday, I purchased 2 Sparkling Black Scandal Eyes Creamy Eye Pencils. I went to use one, brand new, and the tip fell off. No big deal, I’ll sharpen it!! I sharpened. Went to use, and scratched eyelid, for it wasn’t sharpened enough. Ok, I’ll sharpen again. Sharpen, sharpen, sharpen. IT WONT SHARPEN!! Ok – I have another one. Same thing – won’t sharpen!!! Like I said earlier, I love your products, but I’m not liking this one. Went through 2 brand new liners, in an attempt of one use,and couldn’t use either!! Granted they were only $3.97 each, I now have to go purchase more eyeliner tonight!! I don’t think I will buy that same product. I, more likely, will go back to the L’Oreal eye liner that I used to use. I’m sorry for this, for I truly do love your products, but I feel they should be worth the money. I work very hard – I have 2 full-time jobs ( I’m a single parent of 2 ), andv expect more from a product, especially being brand-new!!! Thank you!!

    Paula A. Bartz

Write A Comment