Contact of Resident Evil (game) customer service

Find below the customer service details of Resident Evil (game). Besides contact details, the page also offers a brief overview of the franchise.

Headquarters (Japan)
Capcom Co., Ltd.
3-1-3 Uchihirano-machi, Chuo-ku, Osaka
540-0037, Japan
Phone: +81-6-6920-3600

Corporate Contacts
Phone: +1 (650) 350-6500 (US)
Phone: 0800 587 6638 (UK)
Phone: 0800 180 1976 (Germany)
Phone: 0800909617 (France)

Customer Service
Web: Support 
Email:  [email protected]
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About Resident Evil

Famous in Japan as Biohazard, Resident Evil is a horror video game owned by Capcom. This Japanese game series has further expanded into film series, animated film, comic books, television, audio dramas, and popular merchandise. The game was created by Tokuro Fujiwara and Shinji Mikami and was initially released for PlayStation back in 1996. The game is credited to bring the zombie scenario back to popular culture. With the release of Resident Evil 4, which was released in 2005, the franchise accelerated into a shooting action genre. The game is also known to have popularised the ‘over-the-shoulder’ view. Capcom, the publisher and developer of the game, reached new levels of success with the Resident Evil franchise. The best-selling game franchise of the company has recorded a sale of 105 million units worldwide. The film series based on the video game is the highest-grossing series based on a video game. The first five entries of the game have earned $244 million in North America alone, and the first five films based on the game have earned $915 million, making it the biggest horror movie franchise so far. 

The series has so far included editions like the original Resident Evil, Resident Evil 2, Resident Evil 3: Nemesis, Resident Evil Survivor, Resident Evil Code: Veronica, Resident Evil Survivor 2: Code Veronica, Resident Evil Gaiden, Resident Evil (remake), Resident Evil Zero, Resident Evil: Dead Aim, Resident Evil Outbreak, Resident Evil Outbreak: File #2, Resident Evil 4, Resident Evil: The Umbrella Chronicles, Resident Evil 5, Resident Evil: The Darkside Chronicles, Resident Evil: The Mercenaries 3D, Resident Evil: Revelations, Resident Evil: Operation Raccoon City, Resident Evil 6, Resident Evil: Revelations 2, Umbrella Corps, Resident Evil 7: Biohazard, Resident Evil 2 (remake), Resident Evil 3 (remake) and the latest being Resident Evil Village, which will be released in 2021. The franchise revolves around a group of individuals who are battling against the Umbrella Corporation, which is a pharmaceutical company which is responsible for developing T-Virus and related mutagens for a secret bio-organic weapon. The mutagen transforms humans into zombies and is also capable of mutating other animals and plants into some kind of monsters. The franchise is set in a midwestern American fictional place, Raccoon City. The supporting characters and the Protagonists are members of the tactical police unit of the city known as STARS. The STARS department includes characters, such as Chris Redfield, Rebecca Chambers, Jill Valentine, Albert Wesker, and more.

The game has a good range of control schemes and other gameplay mechanics in place. If you are an existing Resident Evil Player or you are new to the game, a dedicated free web service is available for the assistance of players across the globe to enhance the overall experience. You can browse the site for all the related information, such as the recommended system specs for the game, recommended smartphone specs, New user registration, RE points assistance, and other inquiries. The website lists topics for each game of the series so that the users might find it easy to browse through. You can purchase the latest editions of the game from all the leading retail and ecommerce portals.