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Contact of Real Canadian Superstore customer service

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Contact Real Canadian Superstore: Find below customer service details of Superstore, Canada, including phone and email. Besides contact details, the page also offers a brief overview of the supermarket chain. Reach the customer service below for queries, complaints or feedback.

Head Office
Loblaw Companies Limited
1 President’s Choice Circle
Brampton, Ontario, L6Y 5S5

Customer Service
Phone: 1-866-999-9890 (Ontario)
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About Real Canadian Superstore
Real Canadian Superstore is a supermarket chain in Canada that began operations in the year 1979. Also popular as Superstore, the supermarket chain is part of the Loblaw Companies. Currently, it operates in over 114 locations. Some of the popular areas include Calgary, Edmonton, Red Deer, Spruce Grove, Burnaby, Coquitlam, Duncan, Delta, Langford, Langley, Surrey, Vancouver, Vernon, Winnipeg, Georgetown, London, Mississauga, Oshawa, Ottawa, Toronto, Windsor, Regina and Saskatoon, among others. You can locate a store nearest to your address here.

Did you know, you can shop online at the comfort of your home. Product categories found include Fruits & Vegetables, Deli & Ready Meals, Bakery, Meat & Seafood, Dairy and Eggs, Drinks, Frozen, Pantry, Natural & Organic, Beauty, Household Supplies, Medicine & Health, Diet & Nutrition, Homeware, among others. Payment for purchases online can be made by Visa or MasterCard. Merchandise can be returned for refund or exchange within 14 days of purchase. Visit the website to read the exceptions. You can shop online and collect the items at any of the Superstore outlets. For more information or queries on payment, refund, cancellation, store locations, or others reach the Real Canadian Superstore customer service.

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58 Comments

  1. Where are the Canadian products. I understand bananas are not grown here, but I am sure we have Canadian apples, lettuce, carrots, potato’s etc. I am sick of seeing products that we grow in Canada not being on superstore shelves. Since when is an apple from New Zealand, or a carrot from Mexico reducing our carbon footprint especially in mid summer. I will now go to he co-op for my produce. A bit more expensive, but grown in Canada by Canadian farmers.

  2. I have been a customer for at least 20 years. I am no longer a customer of this store. First you took away my points at the gas pumps. you used to sell the best milk and changed to the worst milk. the store runs out of product regularly. you know things like butter, mayonnaise, bread, Cereal. I have started shopping at other stores and have found that. prices are the same or better. Then just yesterday. I went to exchange my water bottle. Primo water I would pay $10.00 deposit and $6.99 for the water. And was told that the store was no longer taking the bottles back so I would no longer get my $10.00 deposit however I would still be paying the deposit. For the last ten years I have come to call this super store The stupid store. I am fed up and frustrated and I am finished shopping here. In incidentally I went to Walmart and found the same water bottle system and they do the exchange $10.00 deposit and 4.99 for the water. $2.00 less then the Superstore. And its has been that way for years. I was going to do my shopping at the Superstore yesterday. But after talking to customer service. I left and went to Walmart. And found a lot of product at a better price. The way your point system works now it is not worth shopping at your store. And I no long have to go to another store Because you are constantly out of every day products. thank you for your time. Kevan Cooper Very unhappy Customer for years. PS. I am talking about the Superstore in Nanaimo B.C.

  3. Patricia B Reply

    Well you have lost a loyal Superstore customer today, disgusting price on a 450 gram loaf of bread (in store baked). I usually buy 6 loves at a time. I have watched the price of that small loaf go from 1.49 to 1.77 to 1.99 last week to 2 .49 today…there is absolutely no reason for such a huge jump. You are one of the largest grocery chains there is, and you charge that price for a small 450 gram loaf of white bread.

  4. JEFF GUERIN Reply

    Wondering why you have items in the store priced so you have to purchase two or more to get a price break. Why not sell the product at the lower “sale price”. As it is I usually dont want 2 or more so I dont buy any because I feel Im not getting a deal just being forced to buy things I dont need.

  5. This is a joke. They advertise a “special” on Tim Hortons instant coffee, 300g for $10.99 and then don’t have any stock. When I contacted customer service they want me to give my credit card info and pay $2 to get a firm to fill out!! Feels more like customer “dis-service” and fake advertising to get people into the store

  6. I was at Superstore on Rochdale in Regina, SK on Thursday, June 23, 2022 to return a bag of salad as it was brown even though the best before date wasn’t until June 25..
    I felt I should have been given the salad for free as I had to drive there to return it. Instead all they would do is either exchange it or refund my money. I took the salad as I needed it.
    I later contacted the manager of the store. I explained how I felt to him in a very calm manner. And he said to me, and I quote, “I’m sorry but we can either refund your money or exchange . I explained I had to make a special trip to return this salad and was told “ you should just bring it the next time you are in the store.” I would likely not be there again until June 27. Two days after the best before day on my salad! Seriously??? And what would they do with it then? Totally ridiculous!

    Sobey’s is looking better all the time!

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