Contact Quip: Find below customer service details of Quip (oral care), including phone and email. Besides contact details, the page also offers a brief overview of the company. Reach the customer service below for support, complaints or feedback.
Quip NYC Inc
45 Main Street,
Brooklyn, NY 11201
Phone: 888 636 7847
Quip is a subscription-based service providing oral care products. Founded by Simon Enever and Bill May in 2014, Quip has its headquarters at Brooklyn, New York. It was set up with an aim to make oral health services more accessible and affordable. Quip’s current offerings include electric toothbrushes, optional toothpaste, timely dental check ups and oral health advice. The subscription plans include automatic delivery of a fresh brush head refill on a 3-month schedule, rewards and support. Customer can add a tube of Quip toothpaste to the subscription for an additional fee. Gift or refer friends and you can earn credits. For every friend you refer, you get a $5 refill credit.
New users can start with a starter set on the Quip eshop. You can also gift a 3-month starter set and refill plans to friends and family. The starter set comes with an electric toothbrush handle of your choice, battery and optional toothpaste. You can choose the handle between silver, slate, copper, gold and plastic. The supplies are refreshed every three months. It comes with free shipping for life. If you want your family members to use Quip as well, there are electric family sets you can purchase. Quip comes with a regular AAA battery inside. Quip’s brush head is made up of 1,200 soft DuPont nylon bristles inserted into 34 tufts. The electric motor vibrates the bristles at 15,000 brush strokes each minute.
Payment for new subscriptions can be made using Visa, MasterCard or American Express. Refill plan packages ship free in the US. There are basic, priority and express shipping options for US and global users. The standard shipping within the US can take 3-7 business days. Shipping is handled by DHL and USPS. You can cancel your subscription any time by signing into your account. If your not happy with Quip’s starter kit, you can reach the support within 30 days to request full refund. For more information or queries on payment, refund, cancellation, shipping, career or others, reach the Quip support.