Contact of customer service (phone, email)

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Contact Printvenue: Find below customer service details of, including phone and email. Besides contact details, the page also offers a brief overview of the company.

Head Office
Axel Retail Pvt Ltd,
Plot number- 375,
Udyog Vihar, Phase-2 Gurgaon,
Haryana 122016

Customer Service
Phone: 011-4084-4540
Email: [email protected]

About Printvenue
Printvenue is an online printing solutions provider launched in 2012. Headquartered in Gurgaon, the company provides custom printed products with option to upload pictures or use the collection of more than 50,000 designs. The company claims to be the largest online portal for personalized gifting and printing solutions. Individuals and businesses can choose from more than 500 products on the catalog. Customization is also made available on branded apparel and fashion accessories. Products can be ordered for delivery across small and big cities, besides metros like Delhi, Bangalore, Kolkata, Chennai, and Mumbai. Part of Rocket Internet, Printvenue also has operations in Australia, Singapore, Malaysia, and Indonesia.

While on the Printvenue homepage, you can browse the featured and trending products up for grabs. Shopping can also be done by keyword or category. Popular categories found include business cards, card holders, pens, posters/flyers, calendars, brochures, envelopes, labels/stickers, diaries, notepads, greeting/invitation cards, stamps, clocks, pen drives, photo mugs, keychains, tshirts, polos, shirts, bags, caps, wallets, jackets, wall art, and home decor items, to name a few. You can also customise cases and skins for smartphones, laptops and bags. For gift ideas, there is a specific section under Gifts, with option to customise and shop for diaries, mugs, tshirts, bags and photo collage. As for the featured brands, you have Cross, Parker, UCB, Adidas, HP, Puma, Lotto, and PMY.

To customise a tshirt or fashion accessory, users will need to login to their account and upload a logo that meets the design specifications. There are print and embroidery options. The description on the product page shows details of material and weight. When printing posters, flyers and cards, you can edit and modify from an existing design, thereby saving time, or upload your own created work. As you place an order, you can choose non-laminated paper, laminated paper or metallic paper for extra cost. The editing panel allows you to customise the color, graphic and text, and comes with a host of other useful features. Do make use of ‘preview’ option to see the final work before print.

Having a bulk order? You might enjoy discounted rates on most of the items on Printvenue’s catalog. Create an account on the website to be informed on upcoming offers and new coupon codes that can be applied during checkout. Payment for purchases on can be made using debit/credit card, net banking and mobile wallets. Most orders are processed and shipped within 4 working days. Shipping charges vary according to package size and destination. As for cancellation, all orders that are waiting to be processed can be cancelled for refund. Otherwise Printvenue does not entertain return or exchange. Refunds are initiated within 72 hours. If you received a defective product, do reach the Printvenue support for  a resolution.

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