Contact of Prague Metro customer service

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Contact Prague Metro: Find below customer service details of Prague Metro (Prazske metro). Besides contact details, the page provides a brief overview of the public transport operator and its services.

Head Office
Prague Public Transport Company
Sokolovska 217/192, Prague 9 – Vysocany
Czech Republic

Customer Service
Phone: 296 19 18 17
Phone: 267 31 01 76 (surface transit)
Phone: +420 224 235 085 (lost and found)

About Prague Metro
prague metroEstablished in the year 1974, Prague Metro (Prazske metro) is the rapid transit system in Prague, Czech Republic. It operates 3 lines (A, B and C) connecting to some 61 stations. The metro begins at 5am and closes at 12 midnight. Line A (Green) connects Nemocnice Motol to Depo Hostiva, Line B (Yellow) connects Zlin to Cerny and Line C (Red) connects Letnany to Haje. Access the Journey Planner on the website to view fares, schedule and routes.

Tickets for Prague Metro can be purchased at retail outlets, manned stations and through vending machines. You can also check schedule, view fares and purchase tickets through the Sejf smartphone app. Tickets can be purchased using credit/debit cards and Net Banking. As for fares, you have Single tickets, All-Day Tickets, Weekly and Monthly tickets. You also have pre-paid annual tickets. The tickets can be used for trams, buses and ferries as well. For more information or queries on tickets, payment, refund, parking, lost and found items, or others, reach the Prague Metro customer service.

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