Contact Pottery Barn: Find below customer service details of Pottery Barn, including phone and address. You can reach the below contacts for queries or complaints on Pottery Barn purchases, online shopping, refund/cancellation, dealer locations, international shipping, or other questions. Besides contact details, the page also offers information and links on Pottery Barn.

Pottery Barn Head Office
Williams-Sonoma, Inc.
3250 Van Ness Avenue
San Francisco, CA 94109
United States

Pottery Barn Customer Service
Phone: 1-888-779-5176 (USA)
Phone: 1-855-860-1079 (Canada)
Phone: +800-1500-2222 (international)

Email Support
USA: [email protected]
Internationa: [email protected]

Store Locations
Click here to locate a Pottery Barn store nearest to your address. Locations can be searched by address, city, state, zip code, and country.

Click here to search for latest Pottery Barn offers and deals.

Track Order
To track your Pottery Barn order online click here. For questions on new orders call 1-888-779-5176

Gift Cards
To purchase a Pottery Barn gift card click here. A printed gift card version can be shipped to any address, or choose the egift card for instant delivery. Egift cards can be redeemed online in stores or by phone.

About Pottery Barn
pottery-barnPottery Barn began operations in the year 1949. The US-based retailer, which began as a single store in Manhattan, was acquired by Williams-Sonoma in 1986. Today, a leading home furnishings retailer, Pottery Barn operates over 200 stores and owns a direct-mail business that distributes over 100 million catalogs a year. In fiscal 2011, Williams-Sonoma had net revenues of $3.7 billion.

Headquartered in San Francisco, California, Pottery Barn also operates other brands such as Pottery Barn Bed + Bath, Pottery Barn Outdoor Spaces, Pottery Barn Kids and PBteen. Pottery Barn customers can shop from an array of over 2,500 items throughout the year.

Besides purchasing directly from stores, customers can also look for products from Pottery Barn’s e-commerce platform which is available to customers in more than 75 countries. Some of the product categories found on the website include furniture, rugs, bedding, bath, lighting, tabletop, lighting, accessories & pillows, and more. If you dint know, products can also be shipped globally, including Colombia, Brazil, Mexico, Australia, China, Pakistan, India, Indonesia, Singapore, Philippines, Germany, Italy, UK, Russia, Spain and Turkey. Pottery Barn offers international shipping on most items.

Purchases on the website can be made by Pottery Barn Credit Card, Visa, MasterCard, American Express and Discover Network credit cards. Pottery Barn offers a 30-day return policy (conditions apply). To make a change or cancel an order, contact the customer service. As for shipping, Pottery Barn offers types of shipping and processing: standard and rush delivery.

To get more benefits for purchases made online or at Pottery Barn stores, get the Pottery Barn Credit Card through which customers can earn reward points on every purchase. For more information, visit the website or speak with a Pottery Barn customer service representative.

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Last Update: April 25, 2023