Contact of PNC Arena (Raleigh) customer service

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Contact PNC Arena: Find below customer service details of PNC Arena, Raleigh. Besides contact details, the page also offers an overview of the indoor stadium and its services. Reach the PNC Arena customer service below for queries, complaints or feedback.

PNC Arena Office
1400 Edwards Mill Road
Raleigh, NC 27607
United States

PNC Arena Customer Service
Phone: 919-861-2300 (general)
Phone: 919-861-2273 (guest services)
Phone: 919-861-2323 (Box Office)
Phone: 919-467-7825 (Hurricanes Offices)
Phone: 919-834-4000 (Ticketmaster)

About PNC Arena
pnc-arenaPNC Arena is an indoor stadium located in Raleigh, North Carolina. It was opened in the year 1999 and underwent several phases of renovation, the last being in 2009. A popular venue for basketball, ice hockey and live concerts, PNC Arena boasts of accommodating up to 20,000 visitors. The arena is currently home to NHL’s Carolina Hurricanes and ACC’s NC State Wolfpack.

Constructed at a cost of $158 million, PNC Arena has three concourses and comes with 66 luxury suites and 2,000 Club Seats for premier experience. It has 8,000 parking slots available on first come first serve basis. Parking fees must be paid in cash. Reach the Guest Services at the Main Concourse for wheelchair assistance or reporting lost and found items. There are seating charts available online for viewing accessible seating locations.

Tickets for most events can be purchased at the PNC Arena Box Office or on the Ticketmaster website. Visitors are not permitted to carry oversized bags, bottles/cans, outside food, illegal substances, fireworks, recording devices, professional cameras, weapons, laser pointers, large banners/signs, pets, motorized devices, among others.

For those seeking a comfortable seating experience, the PNC Arena offers a number of options including suites, Ledge Lounge and Loge Boxes. The suites offer incredible sightlines, private restrooms, dedicated staff, plush seats, VIP parking, in-seat catering and flat screen TVs. For more private experience, check out the Loge Boxes that can accommodate up to six guests. It comes with VIP parking passes, flat screen TVs, buffet and private restrooms. For more information or queries on upcoming events, tickets, lost and found items, parking, or others, reach the PNC Arena customer service.

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  1. One of my best friends and I went to see Mike Epps comedy show on May 9th, 2021(Mother’s Day) I didn’t appreciate having to pay $30 just to park 1 car !! Even though I enjoyed the show, it wasn’t even 2 1/2 hrs. That wasn’t in my financial budget to dish out that money to park. I’ve gone to many shows at PNC Arena and NEVER had to pay that amount.

  2. Janice Camp Reply

    Oh, my goodness! I was surprised. Our first visit to the PNC Arena was today, 6-5-18 for the Def Leppard and Journey concert (not high traffic at all….lol). ALL members of the staff…from parking personnel, food service, seating and security were WONDERFUL! They were nice folks, they looked us in the eye and smiled. All asked us if we needed help.We were very impressed with your staffing. Keep up the good work! Tell all of them: “Thank you” from us.

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