Contact of Playbill magazine customer service

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Contact Playbill: Find below customer service details of Playbill, including phone and email. Besides contact details, the page also offers a brief overview of the theatre magazine.

Head Office
729 Seventh Avenue,
4th floor
New York, NY 10019
Phone: 212-557-5757 (corporate)

Customer Service
Email: [email protected] (subscriptions)
Email: [email protected] (Broadway listings)
Email: [email protected] (Playbill Vault)
Email: [email protected] (advertising)

About Playbill
Playbill is a name that is well known in the world of theatre across US. The magazine and website is popular among theatre-goers looking to stay up to date with the latest in the industry. Playbill began in 1884 and today is the exclusive magazine for Broadway and Off-Broadway theatre-goers. It also serves the prominent performing arts venues – the Metropolitan Opera House, Lincoln Center and Carnegie Hall. The trusted magazine by the theatre community has content on new shows, exciting events, acts and personalities on the stage. It further has sections dedicated to productions globally and even offers advises on travel and dining.

The magazine, owned and printed by the Playbill Incorporated, NYC, has its headquarters at New York, where it records a monthly average circulation of close to 2 million copies. It is also widely popular in Chicago, Kansas City, Ohio, Washington DC, Philadelphia, San Francisco, Los Angeles, Dallas and Houston. Across New York, you will find the magazine at Belasco, Helen Hayes, AI Hirschfeld, Lyceum, Music Box, New Amsterdam, Palace Theatre, Booth, and Winter Garden, among other Broadway theaters. There is also distribution at the Metropolitan Opera House, David Geffen Hall, Rose Theater, Allen Room, New York City Center, and Carnegie Hall.

Not just print, Playbill has an active digital presence as well. The website, launched in 1995, has more than 2 million unique visitors each month. There are more than half a million who have registered for email subscriptions to be updated on the latest in the theatre industry. On the homepage, you can read the top stories, special features and interviews. Further, there are galleries with images, and videos with interviews and trailers. The Shows tab on the website will reveal the show listings, both Broadway and off-Broadway. You can also purchase tickets for the upcoming shows.

Schools and local theatre outlets can now print their own Playbill quality program. With Playbillder you can engage and build your audience, promote shows through social media, raise funds and much more. The web-based custom publishing division offers all the tools and solutions needed to publish an own edition of the magazine. Are you a theatre fan who loves Internet shopping? Playbill operates an ecommerce shop where you can purchase official souvenir merchandise of popular Broadway musicals and plays, in addition to exclusive Playbill collectibles. Find books, CD/DVDs, posters, frames, binders, apparel, fashion accessories and much more.

Shopping on can be made using major credit cards. Shipping options and timeframe are revealed during checkout. Not just the US, Playbill also ships globally. Any custom duties or taxes will be collected on delivery. Orders within the US are shipped through UPS or local postal services. Unhappy customers can return item for a full refund within 60 days. Products must be returned in re-sellable condition.The shipping costs for return will have to be borne by the customer. All printed materials are non-refundable. For complaints or queries on subscriptions, payment, cancellation, shopping, career, or others, reach the Playbill support.

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