Find below customer service details of PhonePe. Besides contact details, the page also offers a brief overview of the mobile payment company.
Ashford Park View,
Site No 9 Industrial Layout,
Koramangala 3rd Block,
Phone: 080 68727374
Phone: 022 68727374
Email: [email protected] (business support)
PhonePe is an Indian mobile payment company that was founded by entrepreneurs Sameer Nigam and Rahul Chari in 2015. Headquartered at Bengaluru, PhonePe offers digital wallets and mobile payment solutions designed for individuals and businesses. The company, acquired by ecommerce giant Flipkart in 2016, boasts of more than 175 million users (as of February 2020). The fintech firm competes with the likes of Paytm and Google Pay. Available on both Android and iOS platforms, through PhonePe users can recharge their mobile phones, pay utility bills, and even use for shopping both online and at brick and mortar stores. It allows you to link BHIM UPI, credit card or debit card for easy payments. By linking bank account, you can instantly transfer money directly without having to check if you have funds on your PhonePe wallet.
The advantage of BHIM UPI is that you can even make bank transfers by just using mobile number or virtual payment address (VPA). That is not all you can even check account balance and manage bank accounts from across 140 banks. If you have to request money from any of your contacts, that can be done from the app within a jiff. While smartphone users had to recharge their prepaid number at a store, with PhonePe you can instantly recharge your Airtel, Jio, Idea or Vodafone number. Not just phone, you can also recharge your DTH connections of Tata Sky, D2H or Sun Direct. The super-app further allows one to conveniently pay their credit card bills with just a few clicks. And skip the queues by paying bills across more than 180 billers, including BESCOM, IGL, and BSES.
When shopping at popular ecommerce portals and food delivery websites, you will see the PhonePe option during checkout. You can order food on FreshMenu, Domino’s or Faasos. Other merchants PhonePe partners with include Goibibo, Redbus, Oyo Rooms, Makemytrip, Flipkart and Myntra. Not just online, even your local kirana store and retail outlet will accept PhonePe for payment. All you need to do is use the camera on your phone to scan the QR code. All your recent transactions are available to view under the ‘History’ section. You can use the filters to see the transactions made with a specific merchant. You can even keep a track of cashback, self transfers and money received. Besides the default English version, you can change the language of the app to Hindi, Kannada, Bengali, Marathi, Telugu or Malayalam.
Regular PhonePe users are rewarded with cashbacks and rewards on recharges and online shopping. And just like in Google Pay, you also get scratch cards within 24 hours of successful transaction. The cashback amount will be between Rs 5 to Rs 1000. Once redeemed, the cashback will be credited in less than a day. If you want to report fraud or suspicious activity, you can reach the PhonePe support via phone or email. The website’s Support section also has useful articles on payment, recharge, cashback and other queries.