Contact of support (phone, email)

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Contact Pharmacy2U: Find below customer service details of Pharmacy2U, UK, including phone and email. Besides contact details, the page also offers a brief overview of the company.

Head Office
Pharmacy2U Ltd
1 Hawthorn Park
Leeds LS14 1PQ

Customer Service
Phone: 0113 265 0222
Email: [email protected]

About Pharmacy2U
Pharmacy2U is a prescription delivery service founded in 1999 and operating from headquarters at Leeds, West Yorkshire, England. Not only is the company UK’s first, it also claims to be UK’s largest online pharmacy helping patients save time and money. Through Pharmacy2U’s tools, one can skip the queues and manage medications with just a click on the mouse. New users will need to register on the platform to start with online ordering, flexible delivery and setting reminders to re-order. After registration, you can input the medication you need and proceed to payment. After receiving the prescription from your GP, the company’s pharmacists will check and arrange same for delivery. The service is free for all patients.

For those needing regular medication, the platform can help with the NHS Repeat Prescription Service, so all repeat prescriptions are delivered on time. Medication can be delivered to any address in the UK. Patients can view or manage their delivery settings by logging into their account. If you prefer to nominate Pharmacy2U in a paper form, you can download the form and post the same.

Besides delivery of medicines, Pharmacy2U offers confidential GP consultation service. You will be asked to submit a short questionnaire after which GPs will review and dispatch the medicines. The UK-based Doctors are GMC-registered and come with more than 10 years of experience. You can get treatment for common conditions like weight loss, hair loss, skin conditions, genital herpes and more. The platform advises not to use the service if there is a medical emergency.

The service, regulated by the Care Quality Commission, allows patients to receive updates via email or SMS, and also make payments through debit/credit card and PayPal. The pricing for consultation depends on the condition and treatment. The doctors recommend tests and prescribe treatments according to the case. Once approved, treatments will be sent to you by post.

For those who want to return a medication, they must do only if the same is unopened and unused. Refund will be made by the same method used to pay for the order. It could take 7 days for the refund to reflect in account. Note that medicines must be returned within 28 days for full refund. The website’s FAQ section cautions that products of “medicinal, cosmetic or personal nature cannot be returned”. For more information or queries on payment, cancellation, refund, consultation, or others, reach the Pharmacy2U support.

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1 Comment

  1. I have Just received my second reminder to order my repeat rescription when in fact I received my repeat prescription, in fulll less than seven days ago prior to the first of these reminders. Spurious reminders does not help your new system work well.

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