Contact OKEx: Find below customer service details of OKEx, including phone and email. Besides contact details, the page also offers a brief overview of the cryptocurrency exchange. Reach the customer service below for support, complaints or feedback.
Head Office
18th Floor, Menara TA One 22,
Jalan P. Ramlee 50250,
Kuala Lumpur, Malaysia
Customer Service
Phone: +852 5808 5768 (Hong Kong)
Phone: +122 6798 4487 (Canada)
Phone: +353 1437 2473 (Ireland)
Phone: +65 3158 1726 (Singapore)
Phone: +749 5373 1465 (Russia)
Email: [email protected]
Email: [email protected] (OKCoin)
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About OKEx
OKEx is a growing cryptocurrency exchange established n 2017 and operating from headquarters at Malaysia. The digital asset exchange accepts Bitcoin, Ethereum and Futures trading. It currently claims to be the largest by trading volume with millions of users across 100 countries. Each day the futures trade alone touches $1.5bn volume.
New users can register on the website and get started. Do read the terms of service, risk & compliance disclosures and privacy policy to trade risk free. For trading, users can download the OKEx Clients for Windows, iOS and Android. Through the blockchain technology, OKEx allows traders to trade in hundreds of token and futures pairs. The user-friendly interface allows traders to trade tokens with fiat currency, trade hundreds of tokens with leverage options and achieve long term returns through low volatility index
The Fees section on the website lists the maker-taker fee for spot trading, futures trading and perpetual swap trading. The fees vary according to trading volume. Explore the Charts section on the website to see the low, high and volume of BTC pairs. Popular BTC tokens listed include LTC/BTC, ETH/BTC, OKB/BTC, BCH/BTC, EOS/BTC, BSC/BTC, NEO/BTC, AE/BTC, ARK/BTC, BTT/BTC, CIC/BTC, CVC/BTC, GNX/BTC, HYC/BTC, to name a few. Under USDT and ETH, you have BTC/USDT, LTC/USDT, ETH/USDT, LTC/ETH, OKB/ETH, ETC/ETH, among others. The pairs are pretty extensive. On each pair, you can see the current market price, and also see the interactive live chart with candlestick patterns, tools and indicators. Futures trading is available for BTC, LTC, ETC, XRP, EOS and BSV.
To deposit or withdraw funds, users need to sign in and access the Account dashboard. In the Deposit page, you can choose the token type from BTC, LTC, BCH, ETH or ETC. To withdraw funds, access the Withdraw option and choose the token type. There might be a 24hrs max withdrawal limit, it will be revealed in the dashboard. OKCoin is the digital asset trading platform run and operated by OKEx. OKCoin currently provides fiat trading with digital assets that Bitcoin, Bitcoin Cash, Ethereum, Ethereum Classic, and Litecoin. You can sign up for personal or institutional account on the link here. You can explore the FAQ section for queries on fee schedule, margin trading, KYC verification, and verification. For information or queries on account opening, withdrawal/deposit, cancellation, technical help or others, reach the OKEx support.
