Contact of customer service (phone, email)

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Contact Nykaa: Find below customer service details of, including phone and email. Besides contact details, the page also offers a brief overview of the company. Reach the customer service below for support, complaints or feedback.

Head Office
Nykaa E-Retail Pvt Ltd
104, Vasan Udyog Bhavan,
Sun Mill Compound, S.B.Marg,
Tulsi Pipe Road, Lower Parel,
Mumbai 400 013

Customer Service
Email: [email protected]
Phone: 922 220 1010

About Nykaa
Nykaa is a popular Indian beauty retailer founded by Falguni Nayar in 2012. The online shopping company, operating from its headquarters at Mumbai, boasts of more than half a million customers visiting the website for shopping as well as expert advice and tips. The website has a vast selection of 850+ brands. You will find more than one lakh products listed on the catalog. Nykaa, which is derived from the Sanskrit word Nayaka (meaning actress), ships to more than 21,000 pin codes across small and big cities in India.

Products sold are 100% genuine and sourced directly from brands. The list of categories you can explore include face primer, concealer, foundation, blush, bronzer, kajal, eyeliner, eye primer, eye palettes, lipstick, nail polish, brushes, tools, facewash, scrubs, toners, moisturizers, serums, facial kits, sunscreen, lotions, massage oils, lip balms, hair care, hair brushes, dryers, rollers, curlers, hair extensions, hair care products, hair styling tools, hair removal tools, skin tools, dental care, men’s grooming, eye care, fragrance, among others. Top brands include L’Oreal Paris, Lakme, Maybelline New York, Nivea, The Body Shop, Neutrogena and Schwarzkopf.

On you can filter products by brand, price, color and other filters. The products carry detailed description, ingredients and other important information. Besides shopping, visitors on Nykaa can also get beauty advice, know latest trends and follow top experts. There is also Nykaa TV for buying guides. Browse the Offers section for top bargains and savings. Have a special occasion coming? Purchase the Nykaa egift card or plastic card with amount of your choice. You can put the recipient’s name and personal message to send through email.

Purchases on Nykaa can be made using Visa, MasterCard, Discover, American Express and net banking. Shipping options are revealed during checkout. Most orders are shipped within 1-4 business days. Nykaa currently only offers shipping within India. Shipping partners include Aramex, DTDC, Bluedart, and Delhivery. If you are not happy with your purchase, you can return product within 5 days for exchange or full refund. Register for Nykaa Prive to get access to privileges, surprise presents and points. For more information or queries on payment, refund, cancellation, shipping, or others, reach the Nykaa support.

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