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Contact of Nordica airline customer service

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Find below customer service details of Nordica, Estonia. Besides contact details, the page also offers a brief overview of the airline.

Head Office
Nordic Aviation Group AS
Lennujaama tee 13,
11101 Tallinn, Estonia

Support
Phone: +372 664 2200
Email: [email protected]
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About Nordica
Nordica is the flag carrier of the Republic of Estonia. The airline commended operations in 2015 and is a joint venture between the state government and Polish Aviation Group. The airline with a fleet of 20 aircraft operates schedule flights on domestic and international routes. It has its main hub at Tallinn Airport. The route network includes Sweden, Belgium and Poland. Previously, the airline connected to airports at Germany, Spain, Ukraine and France. Nordica presently has codeshare agreements with Croatia Airlines, LOT Polish Airlines, Lufthansa, Turkish Airlines and TAP Air Portugal.

Passengers can visit the official website to check flight schedule and route network. By inputting the origin, destination, along with date users can find the available flights. The Special Offers section lists the discounts available on popular routes. Tickets can be purchased online using major credit cards or through Nordica office. Airline cabins include Economy, Premium Economy and Business. On Economy class, passengers are allowed one hand baggage with 8kg weight and one checked baggage with 23kg weight. On Premium Economy and Business class, you can carry up to two checked baggage. Do check the bag dimensions and list of prohibited items on the website.

If you are an existing ticket holder, review and manage your flight online by providing name and reservation number. You can change the date, time or class of travel based on the fare conditions of your ticket. Web check-in facility is available for those who want to skip the airport queues. Online check-in is possible 36 hours to up to 60 minutes before scheduled departure. During check-in you will need to show your identity card or passport along with printed electronic ticket. Frequent fliers can benefit by collecting points on all Nordica and LOT Polish airlines flights. There are two loyalty programmes the airline offers – SAS EuroBonus and Lufthansa’s Miles & More. Miles can be earned on flights, hotels, car rentals and shopping. Fliers can redeem the miles for new ticket booking or upgrade. For complaints or queries on reservation, cancellation, refund, lost baggage, or others, reach the Nordica support.

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