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Contact MyUS: Find below customer service details of, including phone and email. Besides contact details, the page provides a brief overview of the logistics company and its services. Reach the MyUS customer service below for queries, complaints or feedback.

Head Office
4299 Express Lane
Sarasota, FL 34249
United States

Customer Service
Phone: 1-941-227-4444

About MyUS
MyUS customer is a forwarding mailbox and shipping company in the US. Founded in 1997, the company boasts of over 350,000 customers in 220 countries and has till date shipped 11 million packages. MyUS is headquartered in Sarasota, Florida. You can sign up on the website to receive a US suite address and to begin shopping from your favourite US brands. You can use the international shipping calculator to find the best rates. The membership levels consist of Single Package, Premium and +Mail. Members receive merchandise/parcels, save on orders, get free package repacking, storage, premium shipping discount, flexible shipping options and much more.

All orders are packed and inspected by trained staff. The team works round the clock to ensure packages are dispatched from warehouse within 24 hours. MyUS partners with reputed logistics partners such as DHL, FedEx, UPS and USPS. They offer discounted rates and offer fast shipping. If you are a Premium member, you can even store the purchase in the warehouse for 30 days. Products are also re-packed for safe delivery.

Products can be shopped from leading retailers such as Amazon, Nordstrom, 6PM and thousands others in the US. You also get access to tons of deals, discounts and coupon codes. Once your product has been received in the warehouse, you will be alerted and you can manage the packages from your online account. Most MyUS members receive their packages in two to four days. Countries where MyUS ships to include Australia, Canada, France, Germany, Hong Kong, Japan, South Africa, Saudi Arabia, Mexico, UK and UAE. Just visit the website to calculate shipping rates, know duties/taxes, and restricted/prohibited items. For more information or queries on payment, membership, delivery, shipping, or others, reach the MyUS customer service.

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  1. I’m really worried now because I have shipment ready but the descriptions are not matching with delivery descriptions. A men clog style slippers is not the same as a men’s inhouse textile slippers.

  2. I have just been charged $180.78 by your company! Refund in full and delete my account. This is fraud. I need that money back immediately.
    I did not sign up for anything. I need an answer to this message now. You have caused me to be overdrawn with my bank causing me to go into overdraft with I now have to pay for. I need an immediate response.

    • I have been waiting for my shipment for over a month and nobody is willing to give me straight answers or fix my billing account. Been charged so many times with fees – like it’s some kind of punishment because I am unable to use my account.

      • They charged my without any notice and no one has gotten back to me. These guys are at the bottom of business level.

  3. Sherzad Hussein Reply

    Dear there,

    I applied for the NO MEMBERSHIP FEE account for MyUs. But two days later I saw that my us charged me 5.00 dollars for no reason.
    I want to know and get my money back,

    Regards Sherzad

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