Contact Mytrip : Find below customer service details of, including phone and email. Besides contact details, the page also offers a brief overview of the company.

Head Office
7 Kifisias Ave.,
Ampelokipoi 115 23,
Athens, Greece

Customer Service
Phone: 801 11 333 22
Phone: +30 213 0184000

About Mytrip
Mytrip is an online travel company owned and operated by e-Travel S.A. Founded in 2007, the company operates from its headquarters at Athens, Greece. Mytrip facilitates booking of flights, hotels and cars on the website. The platform claims to have catered to more than 1.3 million satisfied customers. It also states of dealing with low cost prices on flights or hotels.

Searching a flight can be done easily by inputting the origin, destination and date. The search will show the best options and will allow you to filter by price, airline and schedule. Travellers also can compare hotels with Expedia, and others. In addition to flights and hotels, travellers can book a car and even holiday.

Information on web check-in, baggage and others are available during booking. Payment on the website for flights and hotels can be made using Visa, MasterCard, Discover and PayPal. You can login to your account to view and print your reservation. You can also sign in to edit or make any changes to the reservation. For more information or queries on payment, refund, cancellation, or others, reach the Mytrip support.


  1. I have received an e-mail regarding the cancellation of my flight from BKK to TAS with flight number HY-534 which i booked from website via .The website informed me that i need to pay 35 usd in order to make the changes in my flight.Please contact .the website to make changes according to the itinerary or changing any flights and rebook again to Bishke.

  2. Andrea Graindova Reply

    I wish I’ve read all the reviews before we bought the tickets.
    We have the same experience – we wanted to cancel the flight tickets and get a refund. From so called customer service I received just an automatic answer that to get refund is, according to airline’s rules, impossible. However I was speaking with the airline and I know from them that to get a refund IS POSSIBLE with a small fee!
    This is a horrible approach from MyTrip. I will recommend everyone NOT to use this website.

  3. Yesterday I booked a flight and payed €39 seatreservation service. For what did I pay for as I cannot book seats on my Singapore Airlines flight unless I pay again for my seat.

  4. Yslinda Salamat Reply

    I did a booking on 13/3/2019 thru Sky Scanner for my trip return trip to BKK on 19/3/2019.
    I did not receive confirmation and I did not see any deduction from my credit card bill.
    I checked and received msg that the flight is no longer available (attach).

    Therefore, I had to re book my flight thru another agent.

    On 15/03/2019, I saw there was a deduction from my credit card bill for the booking I did with MyTrip.
    I call the agent in Singapore and was told to contact Thai Airways for assistance but now Thai Airways wants me to refer back to the agent.

    This is not my first time booking thru MyTrip and this is my first time facing this problem.

    Appreciate if you can assist me to cancel / refund this booking Or voucher for future booking.

    Thank you for your kind cooperation.

  5. I’ve been trying to cancel my flight via my airlines, but I was told I need to contact with your agent since I bought my ticket from your website.

    Also I’ve been trying to reach you, nothing worked.
    Hope I can get the answer ASAP.

    hope you

  6. I have the exactly problem from Deep Sarkar (2 comments above).
    Just to make sure nobody ever buy anything from this crap company, I’m trying to post in as many website I find to warn people: IT’S A TRAP!!! YOU ARE GOING TO LOSE YOUR MONEY!!

    RUN AWAY FROM THIS COMPANY!!!!! They do not change or cancel your flight ticket, so you don’t get ANY refund at all!!!

  7. Deep Sarkar Reply

    Ok, mytrip I don’t know what games we are playing here but I have tried cancelling my flight through your website and it didn’t allow me. I had to contact the airlines website directly to get it done but they can’t help me with the refund since I bought the tickets through you. Big mistake! I can’t reach your customer service, it goes over to dialtone each freaking time! This is plain unprofessional and unless I get a reply from your guys within 24 hours, I will assume I have been conned. I don’t care how much the cancellation charges are, I demand my refund immediately!

    • I’m having the same problem and trying to call from Viet Nam! The airline I would have been flying with are refusing to get involved with the refund, and MyTrip are not replying to any emails.

      When I spoke to them on the phone they claimed that priority is to other customers who paid for the better customer service or something.

      Let me know if you get anywhere with it!!!

  8. They just won’t pick up the phone, even after an hour. And its impossible to contact them by email because they don’t have one. They charged me the amount of my flight and I haven’t received any ticket or confirmation.
    Possibly its a SCAM!!! Be careful with this company!

  9. Tamena S Watts Reply

    I have spent a lot of money attempting to contact by phone and often the call gets dropped or not picked up at all! I have a refund coming from that I have yet to receive. I need assistance ASAP or I will be contacting my attorney!

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