Head Office
MyLife, Inc.
914 Westwood Blvd. #517
Los Angeles, CA 90024
United States
Customer Service
Phone: 888-704-1900
Phone: 877-820-9006
Email: support@mylife.com
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About MyLife
MyLife is an Internet company that allows users to search people and do background checks online. Founded by Jeffrey Tinsley in 2002, the company is headquartered in Los Angeles, California. Registered users can input the first name, last name, city and zip to get a background report. The report will include Reputation Scores based on information gathered from government, social and public sources.
The MyLife platform includes public details of more than 275 million people in the US. The reports provided to users include biographies, photos and social profiles, arrest and court records, education and work history. Besides getting background reports, users can improve their reputation score by correcting what is wrong. They can also ask friends, family and clients for a review to build public Reputation Score.
Additionally, MyLife allows one to monitor who is searching them and even remove information to protect privacy. You will need to have a premium membership to be protected by Lost Wallet Protection and MyLife’s $1 million Identity Theft Protection Guarantee. For more information or queries on subscription, payment, cancellation, reputation scores, or others reach the MyLife customer service.
MyLife has gathered “data about me” and made a profile containing mostly incorrect information. Claims I lived in states I’ve never been to. Why should I have to pay to see my own information?
Been back and forth 4 6 months with this company. First, I dont do social media. So the profile they created had a terrible reputation score because it had virtually no information. No- I’m not paying you for the ability to update. Immediately sent cease and desist notifications via mail, email, phone. Call center rep admitted unsubscribe link doesnt work. Advised every 3 weeks or so my profile was deleted and email blacklisted. Then like clockwork 3 weeks later another update to my reputation score.(to a profile I was told didnt exist anymore) sent to an email that was blacklisted. I’ve been given conformation numbers, supervisors to speak to had it forwarded to tech support always advised the everything is gone. Then 3 weeks later, here we go again. Scripted responses from employees- no real answers for why this keeps happening.
These people hit my debit card for 64.95 and after repeatedly calling it was returned then March 11, 2021 they hit again for 19.95 & I called right away and was assured my money would be returned. On 17th of March I called again and was told my money would be returned. They hit my card again instead of returning my money. There’s nothing on the website that is to date.
I went on line the other day out of curiosity. Now there is a $23.95 pending on bank account! Please know I never gave them my card number or joined a membership. If the goes through my bank I will be filling Fraud Charges.
I am not 100% satisfied and I want to be in contact with management. I bought a 30 day window to monitor my account and I am not allowed to do that. Please contact me, Thank you!
Your website has allowed someone to post poor and malicious comment on me with poor scores. This is untrue and malicious, they are a member and had to sign in on – mylife.com
I NEED YOUR HELP TO REMOVE THIS AND FIND THE PERSON WHO DID THIS. CHECK HOME DEPOT COMPUTERS.
You have to correct this or I will contact my attorney for further action.
Please remove me from your evil website! your information is incorrect, and I am currently battling a stalker!!! I have done everything to remove myself, yet you still are non compliant. Have you NO concern for people or their safety!!
I was charged for a 3 month membership(?) and the charge has appeared on my credit card. However when I ran a background report on my estranged son–I could not get the report and the dialogue box which appeared, informed I needed me to sign up for various periods of time. I already have. Please tell me what is going on. If you have no record of me joining–then please credit the money to my credit card account because at this point I am no longer interested.
I have been on the phone for 31 minutes twice on hold and both times my line was disconnected. Have a question. Contact me. How do I contact you? How can I get help if I cannot contact you?
I will sue you and call the cops if you do not take my information off here. I have a psycho stalker. His name is Kevin and he is 40 years old and he lives in Jupitor Florida. he has brown hair with some gray in it and he has a brown beard with gray in it. he is 6 foot 2 tall and weighs 170 pounds.. i think he might even be a murderer.
Reaching you over the phone line is impossible. There are people showing associated with me that i don’t know and would like them removed from my personal info please!
I just found a horrible, nasty and untrue “review” about me on your site. This is cyber-bullying and I can’t believe it. I am almost 50 years old and have three young daughters. Some cruel woman wrote an incredibly hurtful comment which is ridiculous. How can you be a facilitator of adult bullying! How can I get this removed from your site. This is just cruel and untrue. You have provided a forum for anyone who doesn’t like someone to publish anything they want about someone. For all I know, this woman is someone who I beat in a tennis match and decided to hurt me personally. You must remove that lie about me from your website. How do I get that done????
I find it interesting that it is impossible to find an email address to easily contact your company with. I wish to have the misleading information you have posted on myself removed. I am contacting a lawyer to see what avenues are available to me to remove my information from your website. Maybe some people feel this is a valuable service. I am definitely not one of them. Trolling the internet and publishing private information, is a disgusting way to make a living, and you should all be ashamed of yourselves. The information you have provided is misleading, wrong, and incomplete. It is also an invasion of my privacy. More proof that society, as we know it, is going to hell in a handbag.
Hi I would like my details to be removed from this site and wish to have no more contact after confirmation of above request.
I had no idea this information would be made public.
I incorrectly assumed this data was safe.
Hopefully this issue will be resolved swiftly.
A copy of personal details made available would also be useful as I cannot access the details made public.
Thank you Mark Denton
Please remove my information from your website. All of my personal information and that of my relatives. Let me know what else you need. Thank you.
Hello
My name is Adrienne Edelstein and you have almost all of the information about me totally wrong on your site!! I have no objection to being on My Life but, seriously?? You have to get this stuff right!
I am not Adrienne Edelstein -Gartner! I have not been since 2011! William Edelstein, my late husband, has been dead since 1993! I am NOT 106 years old!I was briefly remarried to Leonard Gartner and we are divorced and Gartner was my last name for a very very short time!
There are other errors, too
And, why is my reputation score 3.65/5? I have an excellent reputation personally and in business so where do these numbers come from??? Please advise…….not nice and not acceptable to have false information on your site. I’m really upset!