Contact Monki: Find below customer service details of Monki, including phone and email. Besides contact details, the page also offers a brief overview of the company. Reach the customer service below for support, complaints or feedback.
Monki H&M Hennes & Mauritz GesmbH
1070 Vienna, Austria
Phone: 0800-700078 (Austria)
Phone: 0800 6648194 (Germany)
Phone: 78775355 (Denmark)
Phone: 0771-404049 (Sweden)
Phone: 0343 4878781 (UK)
Phone: +44 (0) 343 487 8781 (others)
Email: [email protected]
The brand operates a number of physical stores across the globe. Shoppers can locate a store using the ‘Find a Store’ option on the official website. The website showcases the various types of women’s clothing with clear description and HD images. Shoppers can browse through categories ranging from dresses, tops, trousers, shorts, jeans, coats, jackets, sweatshirts, hoodies and knitwear. There is a size guide given besides every product to help one select their correct size.
The brand also offers footwear and accessories such as shoes, socks and tights, hats, scarves, gloves, bags, wallets, belts, jewellery and sunglasses. Customers can stay connected with the brand on their digital media platform through Facebook, Instagram and Twitter. Payment for purchases online can be done using major credit cards. Shoppers can claim a refund or get an exchange of item done in case they are unhappy with the products. For exchange and refund, the products should reach them within 30 days. Customers can reach the support through email or phone.
If one wants to shop according to varied categories like coordinates, prints, gym wear, work wear, then Monki has a separate segment for shopping according to these categories. One can also shop the look from their Instagram portfolio by clicking on an image in #monkistyle and shopping the garments and accessories directly from the website. The site accepts payments through PayPal, Visa and MasterCard. They offer quick shipping and easy deliveries of overseas orders via DHL courier service. Sign up for the newsletter to get interesting updates and news on new launches.
Monki currently ships to Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden and United Kingdom. For more information or queries on store locations, refund, shipping, cancellation, or others, reach the Monki support.