Contact of Metropolitan Museum of Art customer service (phone, email)

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Contact Metropolitan Museum of Art: Find below customer service details of Metropolitan Museum of Art, New York, including phone and email. Besides contact details, the page also offers a brief overview of the tourist landmark. Reach the customer service below for support, complaints or feedback.


The Met Fifth Avenue
1000 Fifth Avenue
New York, NY 10028
Phone: 212-535-771

The Met Breuer
945 Madison Avenue
New York, NY 10021
Phone: 212-731-1675

The Met Cloisters
99 Margaret Corbin Drive
Fort Tryon Park
New York, NY 10040
Phone: 212-923-3700

Customer Service
Phone: 212-535-7710 (tickets)
Phone: 800-662-3397 (store queries)
Phone: 212-570-3753 (membership queries)
Phone: 212-570-3949 (MetLiveArts tickets)
Email: [email protected]
Email: [email protected] (ticket support)
Email: [email protected] (membership queries)
Email: [email protected] (education queries)
Email: [email protected] (Fellowships)

About Metropolitan Museum of Art
The Metropolitan Museum of Art in New York City is reputedly one of the largest museums in the world, with over 2 million exquisite art exhibits on display. Housed in three locations in New York City, the largest museum is on Manhattan’s Upper East Side.

With exhibits from around the world, ranging from paintings, to sculptures, musical instruments, weapons, costumes, books and recently a digital collection of downloadable art, the Metropolitan Museum of Art or the Met, as it is fondly referred to by patrons and fans alike, is a feast for art connoisseurs the world over.

The Met has 17 curatorial departments, each headed by dedicated curators and art experts. The most visited department is the one housing the Impressionist and post-impressionist paintings of masters such as Cezanne, Monet, Gauguin and Van Gogh. With not a single art work in its kitty at the time of its inauguration in 1870, the Metropolitan Museum of Art now has exhibits ranging over 5000 years from Asia, Africa, Europe and the Americas.

Since there is so much to see and it is not possible to cover all three museums in one day, tickets are valid for three days at any of the locations. They can be purchased at the museum or online. For out state visitors, tickets cost $25 for adults, $17 for senior citizens and $12 for students. Online purchase of tickets entitles you to use it any time during the year. For residents of New York State, and for students of New York, New Jersey and Connecticut, there is a pay- what -you -wish facility which they can avail of on producing their ID cards. This allows them entry to exhibitions and all three museums, but on the same day.

The Metropolitan Museum of Art believes in making its facility and exhibits accessible to all art lovers, irrespective of their ability to move around, so the whole museum is wheelchair accessible.

If all the walking and gazing makes you peckish or thirsty, there are many dining options to choose from. The Met houses a wide range of culinary experiences ranging from elegant sit down restaurants to very casual and chic cafes to suit every palate and pocket. The most talked about eateries are The Dining Room and the Great Hall Balcony Café and Bar.

The museum is open Monday to Friday from 10.00 am to 5.30 pm. Become a member at The Met to enjoy free admission, exclusive access to new exhibitions and complimentary guest passes. The different membership levels available include – Members Count, Patron Circles, The Apollo Circle, The Met Family Circle, and The Met’s Friends Groups. You can join or renew membership with less hassles directly on the website.

Explore The Met eshop to purchase distinctive and personalized goods from an array of categories. Products you can shop for include bracelets, earrings, watches, books, jackets, bags, tees, home decor items, prints, stationary, among others. The Best Sellers and New Arrivals section feature some of the latest and trending. Purchases can be made using Visa, MasterCard, Discover and American Express cards. During checkout, you can opt between standard and express shipping. Standard delivery should take 3-5 business days. Deliveries outside the US and Canada can take up to 15 days. The Shipping section on the eshop has more details. As for return policy, if an item does not meet your expectation you can return same within 180 days for refund or exchange. For more information or queries on timings, tickets, cancellation, membership, shopping, career or others, reach the museum’s support.

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