Contact MCX India: Find below customer service details of Multi Commodity Exchange of India, including phone and email. Besides contact details, the page also offers a brief overview of the company. Reach the customer service below for support, complaints or feedback.
Head Office
Multi Commodity Exchange of India Ltd
Exchange Square,
Suren Road, Andheri East,
Mumbai – 400093, India
Phone: 022-6731 8888
Email: [email protected]
Customer Service
Phone: 022-66494040
Phone: 022-66494000
Phone: 022-66494080 (membership)
Phone: 022-66494141 (trading)
Phone: 022-66494060 (technology)
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About MCX India
Multi Commodity Exchange is a popular exchange like BSE and NSE, except it is exclusively for commodities. The market leader in the commodity derivatives market was founded in 2003 and operates from its headquarters at Mumbai, India. The platform allows traders and investors to invest and trade in bullion, energy, metals, cotton, among others. The exchange is regulated by the Securities and Exchange Board of India (SEBI).
The first exchange to offer commodity options contracts, MCX boasts of 700 registered members and more than 55,000 authorised persons available across 1080 cities and towns. It’s flagship index series iCOMDEX was developed jointly with Thomson Reuters. The iCOMDEX series includes iCOMDEX Composite, iCOMDEX Base Metals, iCOMDEX Bullion, iCOMDEX Gold, iCOMDEX Copper and iCOMDEX Crude Oil. MCX has tied up with international exchanges such as CME Group, London Metal Exchange (LME), Dalian Commodity Exchange (DCE) and Taiwan Futures Exchange (TAIFEX).
Commodities can be traded on online stock broking portals such as Zerodha, Upstox, or others. Market activity along with charts, date and price are available for users to analyze. MCX offers four types of memberships to choose from – Trading-cum-Clearing Member (TCM), Institutional Trading-cum-Clearing Member (ITCM), Professional Clearing Member (PCM) and Trading Member (TM). Membership is open to individuals, LLP, Private Limited, and Public Limited Company. If you are planning to become a member you can do online by filling the form. There is also a training programme for those who want to learn the operations and practices, settlement and delivery procedures. The membership and training registration forms, along with the grievance submission forms are available under the Downloads section.
The different metals available for trading with MCX include aluminium, copper, lead, zinc, nickel and brass. There are also mini lot sizes for many of the above. In bullion you have gold, gold petal, gold global, silver, and silver micro. Energy lovers will find crude oil, brent crude oil and natural gas. On the homepage, you can see the current rates along with the charts showing the movement. Under Market Data, you will be able to keep track of top gainers, top losers, most active contracts, most active puts/calls, historical data, spot market price and option chain. Exploring the products page you can read the detailed description of a commodity, see contract specifications and know factors influencing the market.
The Trader Work Station (TWS) is the application through which members access the trading platform, place orders and execute trades. Follow the trading holidays to know the days exchange will not be operational. MCX is open Monday to Friday, and open for trading between 9am to 11.30pm. The closure timings are different for agri-commodities. Learn more on collateral, clearing banks, disclosures, settlement reports, hedge policy and spot polling mechanism on the website. Under the Technology & Services section you can learn more on MCX Schematic, Computer to Computer Link Software (CTCL), Connectivity and Data Feed.
New users can register on the website to access features like contract watchlist, price alerts, portfolio management and trade verification. For more information or queries on registration, technology, membership, career, or others, reach the MCX India support.
