Find below the customer service details of McDonald’s (UK). Besides contact details, the page also offers a brief overview of the fast food chain.

Head Office (UK)
McDonald’s Restaurants Ltd,
11-59 High Road, East Finchley,
London, N2 8AW
United Kingdom

Customer Service
Phone: 0370 524 4622
Email:  [email protected]

About McDonald’s (UK)
McDonald’s Corporation, an American fast-food chain company, was founded in 1940. The company is headquartered in the US and has a global presence. Started by Maurice and Richard McDonald in San Bernardino, the business set out as a hamburger stand and later expanded into the largest franchise the world has ever known. McDonald’s is the world’s largest food franchise chain in terms of revenue. With its presence across 100 countries, McDonald’s serves as many as 69 million customers each day through its 37,855 outlets. In the United Kingdom, McDonald’s has got 1270 restaurants and is currently employing more than 120,000 people. The fast-food chain established its foothold in the UK back in 1974 when it opened its first restaurant in Woolwich, North East London. This followed a chain of marketing initiatives that led to the unabated success of McDonald’s in this part of the world. The first advertisement hit the screen in 1975, and it was in 1976, that the UK saw the first TV advertisement for McDonald’s on their screens. In 1983, McDonald’s opened its 100th restaurant in Market Street, Manchester. McDonald’s is known for its customization of the menu to suit the local taste, and that is what became the success ladder for the fast-food giant in the United Kingdom. In 2018, McDonald’s recorded a profit of £341 million and a total turnover of £1.6 billion. 

McDonald’s is synonymous with constancy and innovation both in terms of food and growth style. The company has always reiterated that consistency in terms of core components of the business does not mean that you have to keep selling the same products or keep delivering the same way. It also meant having a foundation so strong that you can tweak the product without causing disruptions in the delivery network. In 1975, when soldiers from a certain locale were not allowed to get out of the car while wearing fatigues, McDonald’s came across with its famous ‘Drive-Thru’ solution. In the United Kingdom, McDonald’s has got everything covered, from burgers to breakfast. Some of the best-selling and constantly available items on the McDonald’s UK menu includes Double Big Mac, Cheese Melt Dippers, Jerk Chicken Sandwich, Breakfast Roll with Ketchup, Crispy Chicken Salad, Crispy Chicken and Bacon Salad, Breakfast Roll with Brown Sauce, Triple cheeseburger, Muffin with Jam, Double Quarter Pounder with Cheese, Apple Pie, Millionaire’s Donut, Chicken Legend, Reindeer Treats Carrot Bag, The BBQ and Bacon Chicken One, The Sweet Chilli Chicken One, Vegetable Deluxe and a variety of beverages.

McDonald’s UK provides a dedicated breakfast menu to its customers. You can find great deals for students and burger-loving customers on the official website of McDonald’s UK. Customers can download the McDonald’s app to order food without any hassle. The app is available on Google Play and the App Store. You can also locate the nearest McDonald’s outlet with the help of the website and app. Ordering is easier than ever with McDelivery. All you need is to punch in your delivery address, add the items from the menu, and make payment. You can also order food from McDonald’s via Uber Eats or the Just Eat app. If you have any complaints regarding the delivery or quality of food, you can contact the outlet manager or call the dedicated customer service number to register your complaint.

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Last Update: November 26, 2020