Contact of Lilicloth customer service

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Find below the customer service details of Lilicloth. Besides contact details, the page also offers a brief overview of the company.

Head Office
Chicv UK Ltd,
Suite 31a Philpot House,
Rayleigh, Essex, SS6 7HH

Customer Service
Email: [email protected]

About Lilicloth
Lilicloth is an online shopping website for apparel and accessories geared towards millennials. Shopaholics and fashionistas will find unlimited styles with affordable price tags. The website claims to procure most of the merchandise directly from manufacturers. The clothing available on the website is for both men and women of all sizes and body types. The items are showcased after being carefully curated by experts. You can easily follow the ones in demand and those that offer massive discounts on the homepage.

The website lists everything as per the type and trend. If you are looking to purchase a t-shirt, you will find ample options to choose from. You can go for holiday-themed t-shirts, floral print t-shirts, or western fashion t-shirts. These trends do not remain constant and changes as per the season and festivities. You can find hoodies, sweatshirts, summer dresses, blouses, shirts, bottoms, tank tops, graphic tops, boho clothing, loungewear, dresses, tankinis, two-piece swimsuit sets, pants, shorts, socks, hats, earrings, necklaces, bracelets and shoes. The website lists customer reviews separately for each item in the catalogue. The website offers free shipping for orders that cross a minimum threshold. You can shop by keyword or category. On each product page, you have details of color, size and material used. The website accepts payments via Mastercard, Maestro, PayPal and Visa.

The estimated delivery dates for Lilicloth depends upon the destination and product type. Each order requires 3-5 days for processing, and postal shipping takes 10-20 business days. The cancellations are accepted before the items are produced or shipped, and every time an order is cancelled before dispatch, a full refund amount is guaranteed. Returns are accepted, except for the sale items and undergarments. Returns can be made within 15 days after delivery. The item has to be unused and in original packing along with the proof of purchase. Return fee, however, is to be paid by the buyer. Once the return is processed successfully, the customer will receive an email acknowledging the same, and the refund is processed into the original mode of payment. For any query related to the orders, payments and shipping, the company can be reached via the contact form. You can also write an email to the support for a prompt response.

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