Address
La Sagrada Familia
Carrer de Mallorca,
401, 08013 Barcelona, Spain
Customer Service
Phone: +34 932 080 414 (general)
Phone: +34 931 980 705 (reservation)
Email: informacio@sagradafamilia.org
Email: reserves@sagradafamilia.org (reservation)
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About La Sagrada Familia
La Sagrada Familia is a UNESCO World Heritage Site in Barcelona, Spain, visited by millions of tourists each year. It is a Roman Catholic Church that commenced in 1882 by architect Francisco Paula de Villa. It was designated as a minor basilica in 2010. Surprisingly, La Sagrada Familia is still not complete despite the involvement of several architects. As of 2015, La Sagrada Familia is estimated to be 70% complete. The church is officially called as Basilica I Temple Expiatori de la Sagrada Familia.
Sagrada Familia is open on most days from 9am to 7pm. The main access is on C/Marina, in front of the Nativity facade. Guided visits are available for individuals and groups. Booking must be made at least 15 days in advance for a specialised guide. Children under 11 enter the Basilica free. There are discounted tickets available for students and senior citizens. Tickets can be purchased at the entrance or avoid all the hassles and book the same online. You can also book a guide, audio guide or tower visit online. You can pick a schedule, number of visitors and proceed for payment through debit/credit card. For more information or queries on timings, tickets, refund, parking, lost and found items, reach the La Sagrada Familia customer service.
I had a very enjoyable and inspirational visit to the Sagrada Familia yesterday and was impressed at the beauty of the building and at how courteous, efficient and respectful your staff were.
However, can I suggest that your security staff don’t parade around the alter and under the cross. I understand that security must be crucial to protecting the building and the public these days but such an insensitive and unthinking presence in a sensitive and thoughtful area seemed intensely uncomfortable and spoils contemplation, let alone many thousand memorable photographs.
I hope to visit again soon.
We were unable to attend on the date on the tickets and were advised to contact customer@sagradafamilia.org for a refund. We paid again for an enjoyable visit. I have been unable to find any means of claiming on the given website.
Reservation number 16920144, ticket numbers 56135741 and 56135742.
Can you supply the detail for the procedure.
I purchased tickets for the tower tour on 14/05/2018, Reservation Number 14140170 for myself, wy wife and my son. Unfortunately, my wife could not take the tower tour because she is unable to climb down the stairs from the top. We were
told you would provide a refund.
I am trying to purchase two retired-priced tickets for Sunday, June 3rd. I have selected the type of ticket and time but then nothing happens. Where do I find the payment form? Thanks.