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Contact of K’Nex (toys) customer service

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Find below the customer service details of K’Nex customer service. Besides contact details, the page also offers a brief overview of the company.

Headquarters
2990 Bergey Road,
Hatfield, PA 19440
United States

Customer Service
Phone: 1 800 543 5639 (general)
Phone: 561 208 7970 (support)
Email: [email protected]
Email: [email protected]
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About K’Nex
K’Nex is a popular rod and connector toy building system first introduced in the US. Founded in 1992, K’Nex is part of the Basic Fun! brand family. The educational toy company designs products to imbibe creativity and promote growth and development in children. For 25 years, K’Nex has been spurring imagination and making learning in Engineering, Science, Maths, and Arts more enjoyable. The company builds its toy line to cater to children of all age groups and skill levels.

Some of the popular toys include Golden Gate Bridge set, Beginner 40 Model, Intermediate 60 Model, Control Crane, Mega Motorcycle, 10 Model Building Set, Jeep Wrangler, Crane Building Set, Space Shuttle Building Set, Jumbo Jet Building Set, X-Thrasher, X-Saw Attacker, Battle Bow Building Set, 4WD Demolition Truck, Creation Zone Building Set, 70 Model Building Set, Amusement Park in a Box, Bionic Blast Roller Coaster, DNA Replication & Transcription Set, Classroom Collection, Safari Mates Building Set, Wings & Wheels Building Set, Zoo Friends Building Set and Budding Builders Tub.

While Joel Glickman started K’Nex with a simple idea of a rod and connector building set, the company eventually diversified into wheels, gears, and pulleys to build an elaborate roller coaster, vehicles, and other innovative creations. The company boasts a production of over forty-two billion parts for K’Nex toy building systems, and all have been made in the United States. The company generated annual revenue of US$ 40 million. K’Nex construction toy business integrates with other companies for licensing. The company collaborated with Hasbro for the Tinker Toys and the Lincoln Logs, with Nintendo for the Mario Kart, and so on. K’Nex recently said goodbye to its licensing collaboration with the WWE (World Wrestling Entertainment).

The idea behind the concept of K’Nex came to Joel when he was out to attend a wedding. Joel started wondering what he could do with a straw if he connects it to other straws, and this is when he discussed the idea with his brother, Bob Glickman. The basic rods and connectors, which are like the core components of K’Nex, could be easily attached to form different constructions. The first box of the K’Nex was launched in the market of the United States in 1993 with just a hand crack in its original models, with additions of motors and gears later on. The four big companies who were the first to make contact with K’Nex were Mattel, Hasbro, Tyco Toys, and Lego. The first-ever shipment from K’Nex was purchased by Toys ‘R’ Us in 1992.

For those who love K’Nex, you will find the products with major toy retailers, both online and in-store. You can make purchases from Amazon, Target, Walmart, Argos, Toys ‘R’ Us, Tesco, Toy Master, Hamleys, and Debenhams. The products are also sold around the world. The top collections and newly launched products are showcased on the official website. There are also videos and photos highlighting the features. If you need instructions for assembly, you can download same on the website.

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