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Find below the customer service details of JustFashionNow. Besides contact details, the page also offers a brief overview of the fashion retailer.

Head Office
ChicV International Holding Ltd
Unit 507, 5/F, New East Ocean Centre,
No.9 Science Museum Road, Tsim Sha Tsui East,
Kowloon, Hong Kong

Customer Service
Email: [email protected]

About JustFashionNow
JustFashionNow is a online fashion retailer specializing in women’s apparel, designed for all ages. The company is managed by the ChicV International Holding Ltd and is headquartered at Hong Kong. The website claims to cater to customers from across North America, Europe, and Asia. Founded in 2016, JustFashionNow is distinct from others in its style as it infuses an element of nature in most of the designs. While the homepage features some of the newest and trending products, you can also explore the sections New and Trends to see a curated list of some of the best. Discount shoppers can head to the Sale section for clearance, flash deal and pre-sale items. You will find here products with up to 80% discount.

As to what you can shop on JustFashionNow, you have tops (tshirts, blouses, sweaters, tanks, hoodies, outerwear), dresses (stripped, floral, maxi, midi, mini), shorts, skirts, denim, pants, jumpsuits and leggings. You can also shop for shoes and accessories such as socks, gloves, bags, hats, scarfs and jewelry. Like on all ecommerce websites, you can filter items by color, size and price. On each product page you have a detailed description along with specification, style and material used. There is a size chart showing the length and measurements. As you scroll down, you can read reviews left by other buyers and also explore related products that are unique in design and style. Most of the products show a discount available on it. If you have a coupon code, you can use that for additional discount during checkout.

New customers will need to register on the website to shop. For payment, you can use PayPal, Visa, MasterCard, JCB and American Express. The tracking information will be sent to your email on confirmation. JustFashionNow’s fulfillment and return center are located in China. Most orders are processed within 3-5 business days. Shipping can take anywhere from 4-26 business days, depending on the destination. For faster shipping, you can choose the Express delivery option which comes at an additional cost. JustFashionNow has a return policy in place for those who are not satisfied with their purchase. Products can be returned within 30 days for full refund. Note that Sale items, bags, swimwear, lingerie and accessories cannot be returned. When a return request is submitted from your account, you will get an authorization and a return address via email within 48 hours. Refunds are processed within 3-5 business days. Note that return shipping fee is to be paid by buyer. For queries or complaints on payment, refund, cancellation or shipping, you can reach the JustFashionNow customer service.

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